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Key Account Manager – Maritime (South-East France)

DNV -
Marseille (13)

Soumettre votre candidature

Détails de l'emploi

CDI | Temps plein

Qualifications

Français
Anglais
Master
Niveau Licence
Gestion des risques
Production

Description complète du poste

Location:

Marseille, France

Business:

Maritime

Position type:

Full Time

Contract type:

Permanent Employee

Job ID:

7038

Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Maritime

We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we’re continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.

About the role

At DNV Maritime, we help our customers navigate the most complex challenges in shipping—safety, performance, sustainability, and digital transformation.

Area Benelux & France is part of the Maritime Region West Europe, covering classification and advisory activities across all vessel segments, offshore units, and emerging areas such as renewables and aquaculture. With ~70 colleagues across seven locations, we work closely with leading shipowners, operators, and maritime stakeholders across the Netherlands, Belgium, France, Monaco, and Switzerland.

We are looking for a Key Account Manager (KAM) to strengthen our presence in South-East France.

In this role, you will act as a trusted advisor and strategic partner to some of the region’s most important maritime customers. You will go beyond traditional sales—building long-term relationships, anticipating customer needs, and bringing the full strength of DNV’s global expertise to create value.

You will work closely with customers across technical, operational, and executive levels, shaping opportunities across our full portfolio—including classification, newbuildings, advisory, decarbonization, and digital solutions.

The position is based in the Marseille area, with a strong emphasis on face-to-face engagement and market presence.

What success looks like in this role

You are recognized by your customers as a trusted partner, not just a service provider
You proactively anticipate customer needs and shape opportunities early
You successfully navigate complex commercial discussions, balancing customer expectations with sustainable outcomes
You mobilize DNV’s global network to deliver integrated, cross-service solutions
You create a consistent “One DNV” experience for your customers
You identify opportunities where DNV can add value beyond classification, strengthening long-term partnerships
Main responsibilities
Build and develop strong, trust-based relationships with decision-makers across key accounts
Act as the single point of coordination for all DNV activities toward assigned customers
Develop and execute customer-centric account plans to drive growth, retention, and satisfaction
Identify and pursue opportunities across newbuildings, fleet in service, advisory, and digital solutions
Lead and coordinate complex commercial topics, including contracts, renewals, negotiations, and claims resolution
Work closely with internal stakeholders (e.g. TSM, technical experts, finance) to ensure high-quality delivery and follow-up
Represent DNV externally by actively participating in industry events, networks, and customer forums
Monitor account performance and pipeline, ensuring structured follow-up of opportunities
Ensure high-quality CRM data and account insight, enabling informed decision-making
Stay close to market trends, industry developments, and customer strategies

What we offer

By joining DNV, you will:

Play a key role in shaping strategic relationships with leading maritime customers in one of Europe’s most dynamic shipping hubs
Work in an innovative and international environment, addressing topics such as decarbonization and digital transformation
Be part of a highly collaborative and engaged sales team, with strong global support
Enjoy high autonomy and ownership in your role, with real impact on customer partnerships and business growth
Access a global network of experts and knowledge, enabling you to bring real value to your customers
Develop your career within DNV through continuous learning and growth opportunities

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

What you bring

Experience & competencies

University degree (Bachelor or Master) in a relevant field
Significant experience within the maritime industry
Onboard Sailing experience as an officer or significant experience in shipyard production shall be considered as an asset to the role
Strong commercial mindset combined with a customer-centric approach
Proven ability to build relationships at senior and executive levels
Solid understanding of industry trends such as decarbonization and digitalization
Fluent in French and English

Who you are

A relationship builder who enjoys working closely with customers over the long term
A curious and insight-driven professional, motivated to understand customer challenges and business drivers
A self-driven and resilient individual, comfortable navigating complexity and commercial pressure
A strong collaborator, able to mobilize internal stakeholders across functions and geographies
Someone who takes ownership beyond formal responsibilities and delivers results
Someone who enjoys having full mobility in South of France to represent DNV in various meetings, forums and fairs while developing significant impact

You will thrive in this role if you:

Enjoy combining technical understanding with commercial impact
Like working in a dynamic, customer-facing environment with high visibility
Are motivated by building long-term partnerships and shaping business outcomes Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Projects and case studies

Our work helps pioneering companies and covers latest trends, regulations, initiatives to develop solutions to the most complex challenges the maritime industry is facing.

Remote surveys

By using an online or video link to the vessel, our dedicated remote surveyors can support vessels anywhere in the world.

Maritime Digital Twin

The cloud-based digital twin is a virtual image of customers’ assets, maintained through the lifecycle and easily accessible at any time.

Maritime Cyber Security

Cyber security is an important topic for the maritime industries due to rapid digital change that come with new threats and regulatory requirements.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Personal Development

You’ll have a lot of opportunities to learn and grow. Whether it’s building your network, having resources to plan and realise your career goals or enjoying genuine freedom to satisfy your curiosity, we’ll make sure you’re always growing and developing.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Lunch vouchers

All employees benefit from lunch vouchers provided by the company. Each voucher covers lunch expenses at a predetermined rate, with 60% funded by the company and 40% by the employee.

“I have become part of a "family", where I feel truly at ease and everyone is valued for doing their best for the entire community.”

Elena | NB/CMC Surveyor

"From a technical perspective, I’m proud of our innovative projects that delivery solutions aligned with safety and sustainability."

Eduardo | Offshore surveyor

"It feels so meaningful to take an active part of the global energy transition, creating a safe and sustainable future for all."

Ming Oleg | Senior Surveyor

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

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account manager emplois - bouches du rhône