20 meilleures offres (customer success manager, auvergne rhône alpes) (à pourvoir)

Customer Success & Project Manager – France
greehill —Lyon (69)
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il y a 3 jours
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Alfa Laval —Saint-Priest (69)
- De 70 000 € à 90 000 € par an
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Sogelink —Caluire-et-Cuire (69)
- Télétravail partiel
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Nexpublica —Lyon (69)
- Temps plein
- Master
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il y a 3 jours
Customer Success Manager
2emotion —Lyon (69)
- Anglais
- Développement commercial
Manager service AMOA H/F
Groupe Kardol —Lyon (69)
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CUSTOMER EXPERIENCE MANAGER
CENDRÉE —Saint-Félicien (07)
- De 1 600 € à 2 100 € par mois
- Temps plein
- Service client
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Postuler rapidement
il y a 10 jours
Customer Success Manager
I-care Group —Saint-Priest (69)
- Temps plein
- Anglais
- Gestion de projet
- Horaires flexibles
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14 h
Customer Development Manager
Caldic —Cournon-d'Auvergne (63)
- Vente
- Anglais
- Bureautique
Astrée Software : Customer Success Manager/ Account manager
4CAD Group —Saint-Priest (69)
- Télétravail partiel
- Service client
- Analyse de données
- Anglais
Customer Success Manager Buyer Solutions Chantier (H/F)
Once For All - France —Lyon (69)
- À partir de 32 000 € par an
- Télétravail partiel
- Chantier
- Esprit d'analyse
- Gestion de projet
Postuler rapidement
il y a 6 jours
Customer Success Junior
AZEOO —Lyon (69)
- Temps plein
- Anglais
- Compétences en communication
CSM – Customer Success Manager (H/F)
truck online —Voiron (38)
- De 40 000 € à 50 000 € par an
- Informatique
- Ingénierie
- Anglais
Consultant Manager Strategy Customer & Operations F/H
KPMG —Lyon (69)
- Ingénierie
- Anglais
- Master
Professional Services Procurement Category Manager
Salomon —Annecy (74)
- Temps plein
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- Anglais
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Customer Service Manager
Fives Intralogistics S.A.S. —Chasse-sur-Rhône (38)
- Microsoft Powerpoint
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[CDI] Assistant Operations Manager (H/F/X) / Temporary Contract / Val-d'Isère
Le Collectionist . —Val-d'Isère (73)
- Heures supplémentaires
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[CDI] Regional Sales Manager Asia (F/H)
BioLogic —Seyssinet-Pariset (38)
- À partir de 80 000 € par an
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- Vente
- Ingénierie
- Master

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Customer Success & Project Manager – France

greehill
Lyon (69)

Soumettre votre candidature

Détails de l'emploi

CDI
Il y a 3 jours

Qualifications

Français
Intelligence artificielle
Spring

Description complète du poste

Who we are?

As the global pioneer for digital twins of urban forests, greehill provides highly detailed digital copies of each individual tree in a city and thereby supports the digital transformation of smart cities world-wide. Combining the latest laser scanning technology with the most advanced AI & machine learning methods, greehill enables cities to be radically more productive in their daily operations and to improve the well-being of citizens through a greener, healthier, and more resilient urban environment. We currently operate offices in Budapest, Hanover, Singapore, San Francisco, and Paris.

Overview

We are looking for a Customer Success & Project Manager to manage customer relationships and project delivery in France.

This role combines a strong urban forestry background with customer success and project management. You will be the main point of contact for French customers, ensuring that projects are delivered successfully and that customers gain practical value from greehill’s urban tree data and technology.

You will work closely with municipalities, urban forestry professionals, local partners, and greehill’s international teams.

Project management activities are typically more intensive during the scanning season (spring to autumn), while customer success responsibilities continue throughout the year. In practice, these two areas are closely connected and often take place within the same customer relationship, requiring a flexible and customer-centric approach.

Your mission will be:

Customer Success

Build strong, trusted relationships with municipalities and urban forestry teams.
Understand customers’ urban forestry objectives, challenges, and operational workflows.
Help customers interpret and use greehill data and the greehill Trees platform effectively.
Support onboarding, training, adoption, and ongoing use.
Gather customer feedback and coordinate internally to resolve issues.
Drive customer satisfaction and long-term relationships.
Identify and refer potential opportunities to extend tree-based projects toward adjacent urban infrastructure needs expressed by customers, for further business development follow-up.

Project Management

Manage French projects from kick-off through successful delivery and acceptance.
Define and manage scope, timelines, milestones, responsibilities, and deliverables.
Coordinate customers, local partners, and greehill’s technical and operational teams.
Monitor progress, dependencies, risks, and open actions.
Maintain clear and proactive communication with all stakeholders.
Ensure projects meet customer expectations and agreed quality standards.

What Success Looks Like

Projects are delivered on time, at the expected quality, and with clear communication.
Customers trust greehill and feel well supported.
Customers successfully integrate greehill data and tools into their urban forestry work.
Customer needs and issues are identified early and effectively coordinated internally.
greehill builds strong, long-term relationships with municipalities and urban forestry stakeholders in France.

We are looking for someone with:

Strong professional knowledge of urban forestry, arboriculture, or urban tree management.
Experience working with municipalities, public authorities, arborists, or urban forestry organizations.
Experience in project management and/or customer-facing project delivery.
Strong understanding of urban tree inventories, tree assessment, and municipal tree-management workflows.
Strong organizational and stakeholder-management skills.
Ability to manage multiple projects and priorities independently.
Interest in technology, data-driven urban forestry, GIS, LiDAR, and digital tools.
A proactive, hands-on approach and strong sense of ownership.
Native or professional-level French and strong working English.
Living in or around the Lyon area is an advantage.
Autonomy: comfortable identifying needs and opportunities independently, with minimal day-to-day supervision.

We value if you have

Experience with GIS, digital tree inventories, municipal asset management, LiDAR, or similar technologies is a strong advantage.

We offer

Opportunity to join a dynamically growing startup team.
Possibility to work and learn in an international, open-minded team of passionate (green-)tech experts.
Ownership and impact.
Exposure to cutting-edge AI and LiDAR technology.
Contribution to urban sustainability and climate resilience.

Why greehill?

greehill combines urban forestry expertise, LiDAR, AI, and digital twin technology to help cities better understand and manage their urban forests.

This role offers the opportunity to combine your urban forestry expertise with technology, customer relationships, and project leadership while helping cities make better-informed decisions about their urban forests.

Soumettre votre candidature

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customer success manager emplois - auvergne rhône alpes

Customer Success & Project Manager – France

Customer Success Manager

Customer Support Manager -B2B Saas

Service Operations Manager - H/F/N

Customer Operations Manager H/F

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Customer Development Manager

Astrée Software : Customer Success Manager/ Account manager

Customer Success Manager Buyer Solutions Chantier (H/F)

Customer Success Junior

CSM – Customer Success Manager (H/F)

Consultant Manager Strategy Customer & Operations F/H

Professional Services Procurement Category Manager

Customer Service Manager

[CDI] Assistant Operations Manager (H/F/X) / Temporary Contract / Val-d'Isère

[CDI] Regional Sales Manager Asia (F/H)

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customer success manager emplois - auvergne rh&ocirc;ne alpes

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : customer success manager (auvergne rh&ocirc;ne alpes)

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customer success manager emplois - auvergne rhône alpes

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : customer success manager (auvergne rhône alpes)