15 meilleures offres (field service engineer, pays de la loire) (à pourvoir)

Customer Service Blowing Support
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il y a 6 jours
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- Microsoft Excel
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- Windows
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- Microsoft Powerpoint
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Technicien de Maintenance (H/F)
Otis —Aubigny (85)
- Temps plein
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- Télétravail partiel
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- Anglais
- Master
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- Temps plein
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Sidel —Saint-Laurent-sur-Sèvre (85)
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Apprenti technicien portes et portails (H/F)
Otis —Aubigny (85)
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Technicien de Travaux - Réparation - Portes (H/F)
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Technicien de Travaux-Réparation (H/F)
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Customer Service Blowing Support

Serac -
La Ferté-Bernard (72)

Soumettre votre candidature

Détails de l'emploi

Il y a 6 jours

Qualifications

Français
Anglais
Windows
Microsoft Office

Description complète du poste

Line Reporting

Reporting to Lead Customer Service Blower Engineer – Technical Support

Mission

The Customer Service Blowing Support performs the assembly, installation and commission of Blowing equipment. Diagnose, trouble-shooting machine problems, provides solutions through repair work, modifications and parts replacements at the customer’s sites. Will require technical after sales service to all APAC region customers and occasional support for other subsidiaries worldwide.

Main Tasks

Office based role with significant travel and on-site intervention work

To be the first point of contact for the Customer Service Dept for all technical support requests on blow moulding machines
To manage all aspects of post-contract blow moulding projects under the control of the After Sales department. (new machines and renewals business)
Be responsible for driving the progress of any renewals projects from point of order confirmation to final completion both technically and commercially
Take the lead in all customer contact and problem solving for the assigned responsibilities
Delegate effectively any work required from other departments by providing all relevant details and managing the time schedule for the success of the project
Support both the Technical Manager and Sales Managers for all pre-contract projects to increase sales activity
Technical support for both customers and internal requests on a case-by-case basis, and as assigned by the Technical Manager
Pro-active approach to finding new ways of supporting the activities of the department by increased technical competence
Carry out interventions on site to achieve the goals of the assigned projects based on time and financial targets
Be available for carrying out duties of service engineer for on-site work on planned and emergency short notice basis
Support to other departments when requested and agreed with Technical Manager
Inspections of customers equipment for potential business opportunities
Coordinate with spare parts department to improve recommended overhaul parts list.
Report to Technical Manager regarding progress and problems on site for technical and customer relation levels.
Produce detailed written reports for both customer and Serac’s use.

Information Technology

Windows OS and Microsoft Office 365
Programming Soft – B&R, ISA Graf, Siemens, Allen Bradley…
PLM software – Smarteam
Communication tools of LinkedIn, WhatsApp, WeChat, Line, phone, text messaging

Competences & Qualifications

Candidate must possess at least Advanced/Higher/Graduate Diploma in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
Required skills: electrical mechanical and electronics, knowledge of PLCs & PCs.
At least 5 years’ work experience in the related field is required for this position.
Applicants must be willing to work from the office in Kuala Lumpur and travel frequently
Applicants should be Malaysian citizens or hold relevant residence status.
Preferably senior executives specializing in Engineering - Electro-Mechanical or equivalent.
Fluent in written and spoken English is mandatory and advantageous if capable of speaking in French, Bahasa Malaysia, Chinese or Tamil
Must be fully independent and highly self-motivated to complete all works to a high standard and in a timely manner.
Must be customer service orientated

Soumettre votre candidature

Affinez votre recherche

field service engineer emplois - pays de la loire

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Apprenti technicien portes et portails

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Apprenti technicien portes et portails (H/F)

Technicien de Maintenance - Portes H/F

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Technicien de Travaux - Réparation - Portes (H/F)

Technicien de Travaux-Réparation (H/F)

Other jobs to consider

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : field service engineer (pays de la loire)

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