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Quality Manager

Amcor -
Barbezieux-Saint-Hilaire (16)

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Détails de l'emploi

Temps plein

Qualifications

Anglais
Analyse des cause fondamentales

Description complète du poste

Location: Barbezieux, FR

Department: Operations/Production/Manufacturing

Full-time or Part-time: Full-Time

Job Type: Employee

Shift: On site

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Job Details

Position Job Title: Quality Manager

BG and BU: Meat & Dairy

Function: Quality

Location: Barbezieux

Line Manager’s Job Title: PGM

Contract Type: permanent

Job Purpose

The Quality Manager ensures the compliance, performance, and continuous improvement of the quality management system in order to guarantee customer satisfaction, risk control, and adherence to internal, regulatory, and normative requirements, while sustainably contributing to the company’s overall performance.

Principal Accountabilities

Escalate issues and halt production, block shipments, and recommend an additional control plan if a quality issue is detected. Derogation authority remains with the Quality Manager, particularly for CCPs (Critical Control Points), such as flavor compounds and residual solvents.
Manages the release of trials and informs the Industrialization department.
Manages the processing and follow-up of internal and external non-conformities (customers, stakeholders, and suppliers).
Responsible for the laboratory, food safety, their team, and metrology.
Has authority over the personnel under their responsibility and decision-making authority (activity stoppage, escalation, deployment of resources, etc.) in quality emergency situations.
Supports and advises on decisions and actions related to the quality approach.
Leads and improves the QHSE (Quality, Health, Safety, Environment) culture.
Supports process and activity owners in analyzing, updating, and improving the effectiveness of their processes and activities.
Trains personnel through internal QHSE training programs.
Supports commercial teams in preparing client visits, handling non-conformities, and organizing FTS visits.
Participates in client visits when necessary.
Participates at the group level in various monthly review meetings, training sessions, and the implementation of new tools.
Ensures the site maintains compliance with group fundamentals.
Ensures the site maintains current certifications (IMS + audits).
Ensures appropriate organization for the proper functioning of the quality department (on-call duties and crisis management, including traceability tests).
Leads quality crisis management.

QUALITY MANAGEMENT

Promote product quality awareness across all departments at the site.
Collaborates with other members of the group quality team.
Identifies and implements best practices.
Manages customer complaints internally in coordination with Production, R&D, Industrialization, and Customer Service
- Root cause analysis
- Definition and facilitation of associated action plans
- Technical responses to Customer Service or R&D/Industrialization
- Cost evaluation of claims
- Occasional direct contact with customers
- Manages internal and customer non-conformities and associated action plans
- Manages supplier complaints and associated action plans
- Manages stakeholder complaints and associated action plans
- Conducts, internally or via Amcor centers of excellence laboratories, testing related to R&D / Industrialization studies (quality, food safety, bacteriology, etc.)
Leads and oversees:
- Quality performance indicators (QIFR, GQC, CRT, NCI – waste + Pareto, etc.)
- Steering committees
- Quality meetings

Contributes to the development of customer and supplier specifications in coordination with relevant teams and the group legal department
Responsible for the application of customer and supplier specifications and their translation into internal procedures
Records and processes warranty extension requests
Able to perform a traceability exercise
Ensures a backup organization for conducting traceability tests
Participates in site continuous improvement (CI) projects
Maintains tools for monitoring best practices (e.g., quality observation tools)
Analyzes and monitors quality deviations in raw materials
Supports teams during customer and supplier audits
Manages and enforces quality control standards and regulatory requirements
Ensures training and knowledge sharing on products and product quality control processes
Issues certificates of conformity
Identifies, defines, and monitors improvement opportunities and corrective actions
Leads QHSE committees to launch and track progress of these actions
Ensures compliance of manufactured products with customer, legal, and regulatory requirements
Validates credit notes related to customer complaints
Handles product quality issues with customers and suppliers
Monitors the effectiveness of subcontractor services under their responsibility
Participates in subcontractor tender processes under their responsibility

MANAGEMENT SYSTEM

Develop and continuously improve the Integrated Management System (IMS) to meet the requirements of ISO 9001, ISO 14001, ISO 45001, and BRCGS standards
Support process and activity owners in analyzing, updating, and improving the effectiveness of their processes and activities
Manage the document control system
Monitor, control, and audit subcontractors
Lead crisis management
Facilitate Quality, Hygiene, and Food Safety risk analyses
Organize and monitor external audits (ISO, BRC, FDA, customer audits, etc.) and internal audits
Audit subcontractors or service providers with an impact on quality and hygiene

Qualifications/Requirements

5+ year’s management experience preferred.
BRC and ISO experience in packaging manufacturing is fundamental.
Qualifications and/or good experience in food contact substances and regulatory legislation for plastic packaging an advantage
English skills

#LI-MK1

About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube

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