20 meilleures offres (client relationship officer, île de france) (à pourvoir)

Client Success Partner - Enterprise
360Learning —Paris (75)
- Temps plein
- Télétravail
- Anglais
- Master
- Compétences en communication
- Horaires flexibles
Senior Account Executive MENA - Paris Based - M/F/D
Partoo —Paris (75)
- De 90 000 € à 100 000 € par an
- Télétravail partiel
- Anglais
Head of Sales - MENA/LATAM - Paris based - CDI - F/H/X
Partoo —Paris (75)
- De 120 000 € à 160 000 € par an
- Télétravail partiel
- Anglais
Passport and Consular Officer – LE4 – DFAT - Paris
Australian Embassy —Paris (75)
- Anglais
- Microsoft Office
il y a 6 jours
Operations Cross-Function Associate
Sumitomo Mitsui Banking Corporation —Paris (75)
- De 40 000 € à 60 000 € par an
- Anglais
- Expérience administrative
- Comptabilité
Senior Executive Assistant
JPMorganChase —Paris (75)
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Anglais
Funding Officer
Council of Europe Development Bank —Paris (75)
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
il y a 7 jours
Funding Officer
CEB —Paris (75)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
il y a 8 jours
Customer relations manager - NWM
Natixis —Paris (75)
- Anglais
- Niveau Bac +2
- Opérations bancaires
Key Account Manager Mid-Market - Pool
360Learning —Paris (75)
- Temps plein
- Télétravail
- Anglais
- Horaires flexibles
MIDDLE OFFICER - ASSET MANAGEMENT - PARIS
Kepler Cheuvreux —Paris (75)
- Télétravail partiel
- Anglais
- Finance
- Niveau Licence
il y a 8 jours
Risk coordination officer & Business Support
BPCE Equipment Solutions SAS —Paris (75)
- Compétences rédactionnelles
- Anglais
- Esprit d'analyse
Key Account Manager Mid Market
360Learning —Paris (75)
- Temps plein
- Télétravail
- Anglais
- Horaires flexibles
Account Executive Mid-Market France
360Learning —Paris (75)
- Temps plein
- Télétravail
- Anglais
- Horaires flexibles
Risk coordination officer & Business Support
Natixis —Paris (75)
- Compétences rédactionnelles
- Anglais
- Esprit d'analyse
Head of Sales, Europe - Bioactive Ingredients — Beauty & Personal Care
Debut Biotech —Paris (75)
- Temps plein
- Télétravail
- Anglais
Postuler rapidement
Country Sales Manager, Francia
Fracttal —Paris (75)
- Télétravail partiel
- Anglais
- Gestion d'équipe
- Leadership
il y a 3 jours
Human Resources Business Partner Hospitality Tech F/M/X
AccorCorpo —Issy-les-Moulineaux (92)
- Temps plein
- Télétravail partiel
- Anglais
Postuler rapidement
Chief Financial Officer / CFO (W/M/X)
Whoz —Paris (75)
- Télétravail partiel
- Finance
- Niveau Licence
- Comptabilité
Alternance - 1 an - Client relationship officer - F/H
Natixis CIB France —Charenton-le-Pont (94)
- Ingénierie
- Anglais
- Master

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : client relationship officer (île de france)

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Client Success Partner - Enterprise

360Learning -
Paris (75)

Soumettre votre candidature

Détails de l'emploi

Temps plein

Avantages

RTT
Horaires flexibles

Qualifications

Français
Anglais
Master
B2B
Plateforme d'apprentissage en ligne
SaaS
Compétences en communication

Description complète du poste

As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform.

Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.

Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :

coordinating the different 360Learning resources (technical, pedagogical,...)

empowering the client with the Enterprise positioning and vision provided by our solution

Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.

Within one month, you will:

Master our product and Convexity corporate culture
Familiarize yourself with the processes and tools used by our Client Success Partner (CSP) team
Participate in your first customer meetings with other CSP’s from the team

Within three months, you will:

Take over a portfolio of existing customers, for the largest accounts (Enterprise accounts) at 360Learning
Start new projects with prospects and clients

Within six months you will:

Define the learning transformation roadmap with the client and identify the resources needed to achieve them
Define a retro-planning of the initiatives on the solution and vouch for it
Identify and document customer use cases
Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with Top Management teams
Work with the Account Managers to identify new project opportunities to develop the account (up-selling and cross-selling opportunities)

Within twelve months, you will:

Reduce churn by identifying customers at risk and implementing a remedial action plan
Identify strong leaders & advocates within the client’s team
Develop and share good business practices with the entire Client Success team

The Skills Set

3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager
Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees)
Proven knowledge of the SaaS B2B industry is a plus
Proven interest in the digital industry, education, and e-learning in particular
Excellent interpersonal and communication skills
Fluent French, and excellent English proficiency (B2 minimum)

What We Offer

Compensation: Package includes base salary, a variable component and equity
Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent
Balance: Flexible hours, full remote work possible anywhere in France
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter
Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍

The Interview Process

Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Client Success Partner from our Enterprise team
Case Study with our Director of Customer Success and our Customer Success Entreprise Coach
Clarification Meeting with our Customer Success Operations Manager
Culture Fit Meeting with our Chief Customer Officer
Offer !

Get ready using our Knowledge Base: https://bit.ly/42H1ggC

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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client relationship officer emplois - île de france

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Risk coordination officer & Business Support

Key Account Manager Mid Market

Account Executive Mid-Market France

Risk coordination officer & Business Support

Head of Sales, Europe - Bioactive Ingredients — Beauty & Personal Care

Country Sales Manager, Francia

Human Resources Business Partner Hospitality Tech F/M/X

Chief Financial Officer / CFO (W/M/X)

Alternance - 1 an - Client relationship officer - F/H

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : client relationship officer (île de france)

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client relationship officer emplois - &icirc;le de france

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : client relationship officer (&icirc;le de france)

Related Searches

Within one month, you will:

Within three months, you will:

Within six months you will:

Within twelve months, you will:

The Skills Set

What We Offer

The Interview Process

client relationship officer emplois - île de france

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : client relationship officer (île de france)