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Customer Experience Training Professional (BMS) H/F
Honeywell —Saint-Germain-en-Laye (78)
5 years working experience as a trainer, technical support engineer or technician in Building Management Systems (BMS). Full year-round training schedule.

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EU Engagement Manager

Harmattan AI
Paris (75)

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Détails de l'emploi

Temps plein

Qualifications

Gestion de programme
Logistique

Description complète du poste

About Us

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.

Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

About the Role

We are hiring an Engagement Manager to lead technical customer engagement, demonstrations, and partner integrations across the EU region.

This role sits at the intersection of Sales, Product, and Field Operations, and is critical to converting strategic opportunities into deployed systems and long-term partnerships.

Responsibilities

Lead and execute technical demonstrations aligned with active tenders and customer requirements
Act as the primary technical interface for customers, partners, and OEMs
Translate operational needs into end-to-end system solutions (mission profiles, architectures, workflows)
Drive OEM integrations with primes, manufacturers, and strategic partners
Support Sales in high-impact deals and tender processes
Act as an escalation point for complex technical issues and deployments
Continuously improve and standardize demonstration workflows, tools, and demo kits to ensure repeatability and quality
Maintain competitive benchmarking and deliver structured market insights
Capture and relay field feedback and customer insights to Product and Engineering to influence roadmap decisions
Ensure readiness and execution of field deployments, logistics, and system delivery
Collaborate cross-functionally with Sales, Product, Engineering, and Logistics

Candidate Requirements

Experience as Sales Engineer, Program Manager, Customer Success Manager, or similar in UAV, robotics, defense, or complex systems
Proven track record in technical pre-sales, system deployments, or OEM integrations
Strong ability to operate across integrated hardware and software systems
Complex Project Management: Avid learner with a demonstrated capacity to handle large-scale, complex projects – offering innovative solutions and leading teams to deliver outstanding results.
Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality.
Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives.
Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.
UAV pilot license strongly preferred
High willingness to travel across Europe (significant field presence required)

We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.

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