20 meilleures offres (service advisor, paris, a8) (à pourvoir)

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Store Advisor, Galeries Lafayette

On AG -
Paris (75)

Soumettre votre candidature

Détails de l'emploi

Temps plein
À partir de 28 000 € par an

Qualifications

Français
Service client
Anglais
Compétences en communication

Description complète du poste

Location:Paris

Retail (store team)

In short

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and commence the journey to bring Galeries Lafayette store alive! In this role, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. As a Store Advisor, you will leverage your expertise to enhance the customer experience. Your responsibilities will include guiding customers through their shopping journey, maintaining optimal stock levels, executing visual merchandising plans, and contributing to the overall success of the store. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

We are looking for full time and part time Store Advisors.

Your Mission

Continuously embody and communicate On's values and brand philosophy to internal and external customers.
Provide exceptional customer service including greeting customers as they walk in, responding to customer inquiries and creating solutions for customers by listening to their needs and improving engagement with our product.
Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories).
Provide input and ideas on merchandising and engaging events / community activities for the store.
Contribute feedback to store leadership to continuously improve store processes and customer service level.
Help maintaining the visual standards in the store to deliver a premium experience to our customers.
Assist with inventory management, placing new product orders and fill-in orders.
Other duties as needed.

Your story

You have 1+ years of relevant experience in retail or customer service.
You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
You possess organizational skills and attention to detail.
Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
You are fluent in both French and English (knowledge in any other language is highly valued.)

About the Team

As a Store Advisor, you will be part of a dynamic and passionate team dedicated to delivering exceptional customer experiences and driving store success. You will work closely with fellow advisors to ensure our retail environment is welcoming, efficient, and aligned with our brand values. Together, you will collaborate to maintain high standards of visual merchandising, manage inventory effectively, and support each other's growth and development. Your role will be instrumental in fostering a positive, team-oriented culture. Join our team and contribute to a supportive and innovative retail community.

Jade

Store Leader, On Store Zürich

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

For this role, the minimum compensation package is €28000/ yearly. Individual compensation packages may vary according to the candidate’s performance against pre-determined, role-specific competencies and qualifications.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One

It starts with you...

You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

Step Two

Interview with a recruiter

What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

Step Three

Interview with a hiring manager

Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

Step Four

The Case Study

What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

Step Five

The Experience Day

Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

Step Six

The Result

Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

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service advisor emplois - paris, a8

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : service advisor (paris, a8)

Related Searches

Retail (store team)

In short

Your Mission

Your story

About the Team

Jade

What we offer

What to expect

Step One

It starts with you...

Step Two

Interview with a recruiter

Step Three

Interview with a hiring manager

Step Four

The Case Study

Step Five

The Experience Day

Step Six

The Result