Thai Union is one of the world’s largest seafood producers, driven by innovation, sustainability, and
operational excellence. Across Europe, our digital and integration landscape plays a critical role in
connecting suppliers, customers, logistics partners, and internal SAP systems. This role sits at the
heart of those integrations, ensuring reliable and scalable Electronic Data Interchange (EDI)
operations across our regional business.
Thai Union is seeking a mid-level Business Analyst – EDI to support and enhance our EDI landscape
across Europe. This role is critical to ensuring stable day-to-day EDI operations while translating
business requirements into robust EDI and SAP integration solutions.
The successful candidate will act as a key interface between business users, external trading
partners, EDI VAN providers, and technical teams. You will support partner onboarding, manage
changes, troubleshoot production issues, and contribute to the continuous improvement of our
end-to-end integration flows, particularly those connected to SAP via IDocs.
Key Responsibilities
EDI Operations & Support
Serve as the primary point of contact for EDI-related topics across multiple EDI VAN providers and
external trading partners. Provide day-to-day operational support, including monitoring EDI flows,
troubleshooting failures, and coordinating issue resolution with internal teams and vendors. Ensure
stable, timely, and accurate exchange of business-critical documents such as orders, invoices, and
shipping notices.
Business Analysis & Requirements Translation
Work closely with business stakeholders across commercial, supply chain, logistics, and finance
functions to gather and analyze EDI-related requirements. Translate business needs into clear
functional specifications, EDI mapping designs, and integration requirements. Bridge the gap
between business users and technical teams by clearly articulating requirements, constraints, and
dependencies
Integration & SAP Collaboration
Support end-to-end integration flows between external partners and SAP systems, with a strong
focus on SAP IDoc-based inbound and outbound interfaces. Collaborate with SAP functional and
technical teams to ensure accurate data mapping, error handling, and alignment with standard SAP
processes (SD, MM, FI).
Partner Onboarding & Change Management
Coordinate EDI partner onboarding activities, including message setup, mapping validation,
connectivity testing, and go-live support. Manage EDI change requests and enhancements, assess
impacts, and support testing activities (unit, integration, and UAT). Ensure changes are documented
and deployed in line with agreed processes.
Documentation, Governance & Quality
Prepare and maintain EDI documentation, including functional specifications, mapping documents,
interface catalogs, and operational procedures. Support data quality, SLA adherence, and
compliance requirements across EDI transactions. Participate in root cause analysis for recurring
issues and contribute to continuous improvement initiatives
Bachelor’s degree in Business, Information Systems, Computer Science, or related field- +3 years experience of managing day-to-day EDI operations
- Strong hands-on experience with EDI standards: X12, EDIFACT, TRADACOM
- Solid understanding of SAP IDocs and EDI integration concepts (inbound/outbound)
- Experience in EDI mapping and data transformation
- Experience with transfer protocol e.g. AS2, SFTP, REST, SOAP
- Strong ability to translate business requirements into EDI and integration designs
Business & Domain Knowledge
- Strong ability to translate business requirements into functional EDI and integration
designs
- Excellent communication skills, with the ability to work eƯectively with both technical and
non-technical stakeholders
- Structured, detail-oriented approach with strong problem-solving capabilities
Preferred Qualifications
- Experience supporting SAP integration scenarios within SD, MM, and FI modules
- Exposure to middleware or integration platforms such as SAP CPI, PI/PO, or equivalent
- Experience in retail, logistics, FMCG, or supply chain–driven EDI environments
- Familiarity with IT service management processes (incident, change, release)
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Position is based in our Paris oƯice with flexible hybrid working arrangements (3 days oƯice, 2 days remote) - Opportunity to work with a global team across Asia, Europe, and Americas - Competitive salary package commensurate with experience - Professional development opportunities including training and conference attendance - Comprehensive benefits package including health insurance, retirement plan, and meal vouchers
