JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About the job
We are looking for a Facilities Coordinator for our Integrated Facilities Management business line.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunities and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
About the Role
We are seeking an experienced Facilities Coordinator to serve as the face of our office for a leading global consumer goods company. This dynamic role combines front of house duties with facilities management to ensure seamless daily operations and Client satisfaction. The ideal candidate must be ready to resume operations in a demanding environment where multitasking, prioritization, and adaptability are essential to success.
Key Responsibilities
FM Operations Management: Oversees daily service delivery across all facilities service lines in compliance with agreed Service Level Agreements (SLAs). Serves as primary escalation point for all facility-related issues, coordinating resolution with internal and external stakeholders. Conducts regular service reviews and implements continuous improvement initiatives to enhance operational efficiency.
Reception & Visitor Management: Manages front desk operations including telephone support, inquiry routing, and message handling to ensure seamless communication. Oversees visitor management operations to ensure professional guest experience and site security compliance. Coordinates mail distribution, package handling, and courier/post services to support efficient workplace operations.
Meeting Room & Event Support Coordinates meeting room bookings and ensures spaces are properly configured for various business requirements. Arranges catering services for internal and external meetings. Supports event logistics including setup coordination, on-site support during events, and post-event cleanup oversight.
Administrative Support & Reporting: Provide comprehensive onboarding support for new employees and provisioning of equipment including welcome packages, company vehicles, mobile devices, business cards and meal voucher cards. Process monthly meal card requests through the designated platform. Maintain daily office attendance records.
Fleet Management: Supports all aspects of company car fleet management including vehicle orders, allocation, and lifecycle management. Manages fuel card distribution, toll device coordination, and processes traffic fines in compliance with company policies. Coordinates with fleet management vendors and employees to ensure optimal service delivery and cost efficiency. Maintains accurate fleet records and produces reports on fleet utilization and costs.
Mobile Device Management: Coordinates mobile device procurement, distribution, and lifecycle management for employees. Manages mobile service contracts, SIM card allocation, and troubleshoots connectivity issues. Maintains accurate inventory of mobile devices and ensures compliance with company mobile device policies.
Financial Administration: Manages purchase order creation, supplier invoice verification, and coordinates with the finance department for payment processing. Maintains accurate tracking of facilities expenses and reconciles against budget, highlighting variances and cost-saving opportunities.
Supplier & Vendor Relations Serve as primary point of contact for facilities service providers, contractors, and suppliers. Ensure compliance with service level agreements, review vendor performance, and escalate issues as required. Manage procurement of facilities supplies, equipment, and materials in accordance with company procurement policies.
Compliance and Ad Hoc Support Ensure strict adherence to security, quality, environmental, and health & safety regulations across all operations and escalates incidents appropriately. Keep accurate records of all administrative activities, equipment distribution, and employee information for audit and reporting purposes. Take on additional projects and tasks as business needs arise, demonstrating flexibility and initiative in supporting organizational objectives. Maintain positive, helpful demeanor that enhances overall workplace experience.
Requirements
Minimum 2-3 years of a similar role, preferably in corporate environment.
Core Competencies:
Strong communication skills in French and English (written and verbal)
Proficiency in Microsoft Office suite.
Excellent organizational and multitasking abilities
Strong communication and interpersonal skills
Professional demeanor with strong customer service orientation
Proactive problem-solving approach with attention to detail
Ability to work independently under remote management
What We Offer
This position provides an excellent opportunity for a facilities professional to make a meaningful impact on daily office operations while developing expertise in managing diverse and complex responsibilities within a growing organization. Work with a prestigious global brand in a fast-paced office environment, supported by a collaborative team culture and guided by an experienced Facilities Manager. Competitive compensation package commensurate with experience.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
