20 meilleures offres (senior program, paris, a8) (à pourvoir)

Customer Success Senior Manager
Guidewire Software —Paris (75)
- Temps plein
- Intelligence artificielle
- Leadership
Senior Customer Success Manager- Key Accounts
Darktrace —Paris (75)
- Temps plein
- Anglais
- Programme d'aide aux employés
Senior Product Manager, SMB e-commerce Growth
Photoroom —Paris (75)
- De 85 000 € à 110 000 € par an
- Temps plein
- Télétravail
- SQL
il y a 13 jours
LCH SA COO - Program Manager
LSEG (London Stock Exchange Group) —Paris (75)
- Temps plein
- Anglais
- Sens de l'organisation
- Leadership
Senior Digital Customer Success Manager
LumApps —Paris (75)
- Télétravail partiel
- Anglais
- Intelligence artificielle
- Marketing
il y a 6 jours
Vendor Manager IV
Indeed —Paris (75)
- De 102 000 € à 214 000 € par an
- Temps plein
- Niveau Doctorat
- Master
- Niveau Licence
12 h
Strategy Transformation Internship Program - Start July or September 2026
Alvarez and Marsal —Paris (75)
- Microsoft Powerpoint
- Microsoft Word
- Espagnol
Office Manager
Ropes & Gray LLP —Paris (75)
- Microsoft Powerpoint
- Service client
- Niveau Licence
Senior Planning Manager, Commercial (France)
SharkNinja —Paris (75)
Senior Business Development Manager (Marketing Services)
Visa France —Paris (75)
- Anglais
- Master
- Budgétisation
2027 - Investment Banking Off Cycle Internship – Paris (January start)
Nomura —Paris (75)
- Anglais
- Stage
Senior HR Operations Specialist France and Belgium
Tripadvisor —Paris (75)
- Espagnol
- Anglais
Postuler rapidement
Senior Project Manager (m/w)
Knauf France —Paris (75)
- Télétravail partiel
- Master
Customer Operations & Success Manager (Paris)
Pelico —Paris (75)
- Télétravail partiel
- Anglais
Senior Enterprise Account Manager
Airbnb —Paris (75)
- De 74 000 € à 92 000 € par an
- Anglais
Postuler rapidement
Senior People Business Partner
Remote Woman —Paris (75)
- Télétravail
- Anglais
Postuler rapidement
il y a 9 jours
Internship, Private Equity Performance Improvement, September 2026 start
Alvarez & Marsal —Paris (75)
- Espagnol
- Microsoft Excel
- Anglais
Senior People Business Partner
Platform.sh —Paris (75)
- Télétravail
- Anglais
Postuler rapidement
il y a 9 jours
Human Design Program Lead (f/m/d)
Kraken —Paris (75)
- Temps plein
- Télétravail partiel
- Anglais
- Leadership
Postuler rapidement
il y a 8 jours
Sr. Product Manager (incl. duration), EU Everyday Essentials
Amazon EU SARL (FR) - D69 —Clichy (92)
- Temps plein
- SQL
il y a 8 jours

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : senior program (paris, a8)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Customer Success Senior Manager

Guidewire Software -
Paris (75)

Soumettre votre candidature

Détails de l'emploi

Temps plein

Qualifications

Intelligence artificielle
Leadership

Description complète du poste

France - Paris

Customer Success/Full time/Hybrid

The Customer Success team within Guidewire is a team focused on helping our customers maximize the value of their Guidewire investment.

Job Description

Customer Success Senior Manager

The Customer Success Manager is accountable for continuity and successful execution of all stages of the customer journey. We expect that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer teams to adopt best practices, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of satisfied customers that make daily use of the platform, that renew their subscriptions, and are eager to expand the footprint of the Guidewire solutions within their organization.

Responsibilities:

Ensure Guidewire customers continuously achieve the maximum value from their Guidewire investment
Consistently engage with customers fostering knowledge of the customer’s product experience and strategic business needs
Serve as the voice of the customer and customer advocate to facilitate feedback and influence on Guidewire products and services
Provide early insight and adoption recommendations for new products and product features
You will be responsible for product adoption of one or more Guidewire solutions helping customers to maximize the value of their Guidewire investment
When appropriate, you will take the point of driving to a successful conclusion customer issues or situations, following the standard Guidewire methodology and involving other departments and individuals as necessary.
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
You will develop a deep and cross-functional understanding of the key business challenges of your customers.
Ensure visibility of program and customer health both internally and with customer teams
Account management:
- Ability to create & improve strategic relationships with Insurance carriers decision makers (C level, Business), and become strategic partner & trusted advisor.
- Account governance
- Account Health, NPS/CSAT management
- Account planning with ARR growth KPI
- Product penetration: Identify and mature opportunities (cross sell / upsell) until the opportunities are qualified
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Required Skills/Experience:

10 years relevant work experience – prior Customer Success roles, implementation delivery or sales
Demonstrated executive leadership and communication experience, showing the ability to define a vision, build a persuasive business case, establish personal credibility, resolve conflicting views (and personalities) and engender honest feedback and appraisal
Demonstrated ability to work on multiple initiatives or accounts simultaneously and under pressure
Ability to travel as needed to client locations, industry events and company initiatives
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
Guidewire office will be Paris, France or remote in France to be agreed.
Expert in the Southern Europe Region
Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.

Desired Skills:

Interested in this position?

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Soumettre votre candidature

Affinez votre recherche

senior program emplois - paris, a8

Customer Success Senior Manager

Senior Customer Success Manager- Key Accounts

Senior Product Manager, SMB e-commerce Growth

LCH SA COO - Program Manager

Senior Digital Customer Success Manager

Vendor Manager IV

Strategy Transformation Internship Program - Start July or September 2026

Office Manager

Senior Planning Manager, Commercial (France)

Senior Business Development Manager (Marketing Services)

2027 - Investment Banking Off Cycle Internship – Paris (January start)

Senior HR Operations Specialist France and Belgium

Senior Project Manager (m/w)

Customer Operations & Success Manager (Paris)

Senior Enterprise Account Manager

Senior People Business Partner

Internship, Private Equity Performance Improvement, September 2026 start

Senior People Business Partner

Human Design Program Lead (f/m/d)

Sr. Product Manager (incl. duration), EU Everyday Essentials

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : senior program (paris, a8)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact