Job Description:
Location: Paris
Segment: Mars Snacking
Type of contract: CDD until end of March 2027 or internal assignement
Digital Commerce has been identified as a priority channel for growth and outperformance for Mars Wrigley in Europe. Amazon is a critical partner to deliver our stretching ambition, driving both our regional strategy and our growth targets in the Southern Europe cluster. This role exists to own and drive ourAmazon France (FR) Pureplay Relationships, delivering financial targets on net sales, profitability, and market share, while executing our plans with absolute excellence.
As ourKey Account Manager, you will have the unique opportunity to evolve in a highly strategic, international commercial environment. You will hold complete business responsibility for the Amazon France PL and key pure players. This is a broad, high-visibility role where you will manage everything from assortment and promotions to cutting-edge retail media, working in close collaboration with our regional teams tocreate the snacking impulse online.
What are we looking for?
- Mandatory Commercial Sales Experience: A proven track record in commercial roles, account management, and direct commercial negotiations is required.
- FMCG or E-Commerce/Marketplace Background: Experience working directly with major e-retailers/key accounts, within a major FMCG (Fast-Moving Consumer Goods) company, or managing marketplaces within agile e-commerce players.
- Strong Negotiation Matrix Management Skills: Proven ability to lead complex negotiations (including Joint Business Plans and international buyer relations) and successfully navigate a collaborative, regional matrix organization.
- Highly Analytical Numerate: Strong capability to leverage data to drive business decisions, combined with excellent communication and influencing skills.
- Growth Mindset Curiosity: An ambitious, results-oriented professional who learns quickly, takes ownership, and is excited about building the future of e-commerce.
- Passion for Digital Commerce: Anearly adopter mindset. While previous digital-specific experience is an advantage, your commercial drive and curiosity are what matter most.
- Fluency in English French is required
What will be your key responsibilities?
1. Strategic Account Relationship Management
- Own the Customer Relationship: Lead overall engagement and build strong, collaborative relationships with Amazon FR key Pureplay customers.
- International Collaboration: Partner closely with regional Amazon hubs (including managing buyer relationships in the UK) and external suppliers to coordinate execution and share best practices.
- Cross-Functional Leadership: Manage a dynamic internal stakeholder network across local French sales teams and regional teams to coordinate inputs and deliver on all KPIs.
2. Commercial Negotiation Financial PL Ownership
- PL Responsibility: Take full ownership of the Amazon FR PL, driving profitable growth to target a highly ambitious plan.
- Joint Business Plans (JBPs): Lead strategic negotiations, annual JBP agreements, and manage pricing/commercial terms (such as Sales Price Increases).
- Strategic Growth: Identify and develop white-space opportunities to position Mars as a leading growth partner in the French pureplay market.
3. Operational Digital Excellence
- Activation Retail Media: Drive Amazon FR activation plans, promotional calendars, product listings, and search/media optimization.
- Perfect Digital Store Execution: Champion best-in-class execution on Amazon, focusing on product availability, buyability, Share of Search, and content optimization.
- Demand Planning SOP: Own the Amazon FR volume forecasting process, feeding directly into the Sales Operations Planning (SOP) cycle to secure excellent Customer Service Levels (CSL).
- Algorithm Expertise: Become the internal expert on the Amazon algorithm to boost brand visibility, conversion, and retail sales.
What can you expect from Mars?
- At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship.
- As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.
- You will join the most iconic segment of Mars and the worlds largest chocolate manufacturer, which includes MMs, Snickers, Twix, Maltesers, Freedent, Airwaves and Be-Kind cereal bars
- You will join the 1750 Mars Wrigley Associates
