ABOUT D-EDGE
D-EDGE Hospitality Solutions, a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue.
Ranked No.1 in Europe and No.3 worldwide, D-EDGE combines the expertise of 500+ professionals in 20+ offices, delivering localized support, innovative services, and cutting-edge tools to help hoteliers thrive. With its global network of 500+ partners, D-EDGE offers an ever-expanding ecosystem that fosters collaboration and growth.
At D-EDGE we are driven by these 4 key values:
We care about people #PEOPLE FIRST
We dare to share #OPEN COMMUNICATION
We embrace change #ADAPTABILITY
We go the extra mile #GO BEYOND
THE ROLE
The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from connectivity project management to the day-to-day internal or external follow-up of operational issues.
The Connectivity Project Manager leads the success of our partners & clients’ project integrations. Its main missions are :
Coordinate connectivity projects to ensure a seamless level of integration in all the D-EDGE products.
Ensures that all project deliverables meet business needs and functional specifications.
Coordinate with the API Integration Specialist for resolving issues or clarifying requirements
Tracks progress, manage risks, and communicate with stakeholders
Supports the Head of Connectivity in ensuring consistent functional alignment across projects.
Acts as the liaison between business stakeholders, technical teams, and project managers on specific topics such as Distribution, Payments, etc.
Reviews and validates functional requirements, user stories, and use cases for multiple projects
Key responsibilities highlight:
Expertise in D-EDGE APIs ecosystem
Develop a deep understanding of D-EDGE platform & its APIs.
Comprehensively manage and update API documentation in cooperation with internal stakeholders.
Drive API evolution/upgrade proposals for business enhancements by collecting clients and partners feedback & needs.
Identify synergies between products to develop and improve our ecosystem consistency.
Actively identify and report bugs to the R&D team.
Provide internal documentation for their use and for support/debugging.
Project management of the clients and/or partners integration
Provide tailored guidance for a seamless API implementation, whether the integration is based on D-EDGE API or 3rd party one, from project inception to project release.
Assist partners in resolving implementation challenges.
Ensure a proper project follow-up to both internal stakeholders and external consumers using project management tools & documentation.
Handle multiple projects concurrently and adjust priorities based on business needs.
Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.
Client facing, including participation in clients calls and providing the API expert point of view.
Ensure a good technical relationship & experience for clients and/or partners
Draft internal and external documentations/guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.
Provide connectivity tribe and partners with the D-EDGE vision on future evolutions on our products.
Actively contribute to the projects aiming at maintaining D-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.
️WHAT YOU'LL BRING
Hard skills
Project management & multi-tasking: ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.
Industry knowledge: good understanding of the hospitality or travel industry, with experience in system integration and connectivity.
Technical expertise: familiarity with API standards (REST, SOAP, XML, JSON) and tools like Postman; knowledge of SQL, HTML, or JavaScript is a plus.
Languages: fluent English (spoken & written) required; French or other languages are a plus.
Soft skills
Strong communicator, able to adapt to technical and non-technical audiences.
Team player with excellent collaboration skills in an international environment.
Autonomous, adaptable, and proactive with a problem-solving mindset.
KPI
Profile
3–5+ years’ experience in technical coordination, project management, or client/partner delivery roles.
Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence.
Background in business, engineering, or a technical/operational role; experience in the hospitality or travel industry is highly valued.
RECRUITMENT PROCESS :
1. Meeting with HR - 30 minutes
2. Meeting with the hiring manager - 45 minutes
3. Case study + restitution with stakeholders (Partnership, other PjMs, tech team) - 1 hour
4. Meeting with the Product Director, Payment & Connectivity - 30 minutes
