Why SoftwareOne?
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
- Are you passionate about driving cash collection performance while managing complex international customer portfolios?
- Do you enjoy working cross-functionally with Sales and Finance to resolve disputes and improve cash flow?
- Are you ready to take ownership, mentor junior colleagues, and make a real impact on financial operations?
In this dynamic new role you will
- Manage a portfolio of French and international customers, ensuring timely follow‑up via phone and email.
- Drive daily cash collection activities and collaborate closely with the Shared Service Center (SSC) responsible for cash application.
- Partner effectively with Sales teams to resolve customer account issues, disputes, and escalations within agreed timelines.
- Have a Weekly reporting meeting to direct supervisor
- Update the AR overdues database with appropriate comments
- Regular meetings with local sales team (escalation, dispute follow-up)
- Ensure invoices are correctly loaded into the customers platforms with the support of the SSC (Chorus, Tungsten, Coupa…)
- Send ad-hoc reminders or statements of accounts in addition of automatic reminders
- Internal and External customer interface
- Meet defined department goals and activity metrics
- Participate to financial closing (bad debt accrual,..)
- Propose Write-off for uncollectable receivables
- Proven experience in high-volume collections within corporate and public sector environments.
- Background in Finance, Accounting, or a related business discipline.
- Strong understanding of collections processes and Accounts Receivable cycles.
- Experience with ERP systems (Navision is a plus).
- Advanced Excel skills (e.g., Pivot Tables, VLOOKUP).
- Fluent in French and English.
- Strong attention to detail and results-oriented mindset.
- Excellent communication and stakeholder management skills.
- Ability to prioritize, multitask, and work efficiently in a fast-paced environment.
- Team player with the ability to work independently when required.
What we offer
Our company benefits vary based on your location, but always include:
- Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)
- A mentor who supports your successful start and is at your side with advice and action
- President’s Club: Recognition awarded by leadership and your peers
- Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship
- Lifelong education: A variety of training and development opportunities
- Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future
Finance
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
