Description:
The Station Supervisor is responsible for managing workshop operations and ensuring production targets are met in compliance with company certifications, customer requirements, and health & safety regulations.
This role plays a key part in maintaining operational efficiency, workforce management, and regulatory adherence.
Key Responsibilities and Mapped Competencies:
Operational Oversight and Compliance:
Ensures Accountability, Drives Results
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Ensure all maintenance activities comply with EASA regulations and customer requirements.
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Plan and coordinate production workflow and manpower needs with the Station/Area Manager.
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Assign qualified repair technicians to tasks, ensuring efficient and productive operations.
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Ensure all work orders and time sheets are completed accurately and on time.
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Monitor and maintain inventory stock levels following company inventory control procedures.
Workforce Management and Training:
Courage, Customer Focus, Develop Talent
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Facilitate and oversee training and recurrent training in compliance with EASA regulations, manufacturer’s technical data, and company requirements.
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Ensure all employees are adequately trained and competent in their roles within the workshop.
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Maintain compliance with RSM/QCM training records for all repair station personnel.
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Provide coaching and feedback to team members to improve skills and enhance productivity.
Customer and Stakeholder Engagement:
Customer Focus, Collaborate
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Provide feedback and suggestions to enhance customer satisfaction.
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Communicate with customers and regulatory agencies during audits or station visits.
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Assist the Station/Area Manager in responding to audit reports and implementing corrective actions.
Safety and Quality Assurance:
Drives Results, Ensures Accountability
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Ensure system security of the EASA-approved electronic recordkeeping system in areas of responsibility.
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Maintain a clean, safe, and organized work environment that meets all health & safety standards.
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Repair aviation components when required, ensuring quality and efficiency.
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Assist in loading/unloading vehicles as necessary.
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Enforce company policies and best practices to maintain high-quality operational standards.
Our Values in Action:
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Be Humble and Curious: Continuously seek opportunities to improve workshop operations and team efficiency.
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Inspire, Empower, and Prosper: Foster a positive and high-performing work environment.
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Team up to be Better: Collaborate with teams to enhance production workflows and customer satisfaction.
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Be Passionate about our Customers: Ensure that maintenance and repair services meet or exceed customer expectations.
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Be Eager to Win: Identify innovative solutions to improve efficiency and operational excellence.
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Take Ownership and Get Stuff Done: Ensure the timely execution of maintenance and repair activities.
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Build a Better Future: Drive sustainable processes that contribute to Unilode’s long-term success.
The Small Print:
This role requires strong leadership, problem-solving, and organizational skills. The Station Supervisor must demonstrate professionalism, adaptability, and a commitment to operational excellence in a dynamic aviation environment.
This is an overview of the role’s scope and its alignment with Unilode’s competencies and values. It is not an exhaustive list of responsibilities but serves as a guide to the key expectations and contributions of the position. Flexibility may be required to adapt to business needs.
Requirements:
Skills and Experience Required:
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2 year post-secondary diploma ( in aeronautics, general engineering, mechanics and/or industrial production) and/or equivalent qualifications.
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Forklift experience preferred.
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Strong knowledge of aircraft components maintenance and aviation regulations.
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Supervisory experience.
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Experience in inventory management.
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Ability to work in a fast-paced, high-activity environment while managing operational stress.
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Excellent organizational and time-management skills, with the ability to work independently.
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Strong analytical, decision-making, and problem-solving abilities.
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Knowledge of industry best practices and aviation regulations.
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Strong verbal and written communication skills, including the ability to facilitate training sessions and lead teams effectively.
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Ability to perform tasks that may involve physical activity.
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Ability to read and interpret technical publications and drawings.
