20 meilleures offres (expert solution, île de france) (à pourvoir)

Solution Expert
360Learning —Paris (75)
- Temps plein
- Télétravail
- Anglais
- Master
- APIs
- Horaires flexibles
Local Solution Expert
ENGIE —La Garenne-Colombes (92)
- Informatique
- Anglais
- Gestion de produit
Enterprise Sales Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —Paris (75)
- De 100 € à 200 € de l’heure
- Télétravail
- Intelligence artificielle
Postuler rapidement
Solution Deployment Manager
360Learning —Paris (75)
- Télétravail
- Anglais
- Master
- APIs
- Horaires flexibles
Procurement Specialist - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —Paris (75)
- De 103 € à 160 € de l’heure
- Télétravail
- Intelligence artificielle
Postuler rapidement
EXPERT SUPERVISION
Groupement Mousquetaires —Châtillon (92)
- De 45 000 € à 60 000 € par an
- Temps plein
- Expérience en supervision
Postuler rapidement
il y a 6 jours
Expert Solution / Salesforce (H/F)
Comforth Easyfront —Paris (75)
- Temps plein
- Salesforce
- Master
Postuler rapidement
Product Manager - AI Trainer - Freelance - 8-20hrs/week - Remote
10x Team —Paris (75)
- De 91 € à 150 € de l’heure
- Télétravail
- Intelligence artificielle
Postuler rapidement
Consultant Senior Expert Transformation IA / Adoption IA (IT) / Freelance
AVALIANCE —Paris (75)
- De 400 € à 700 € par jour
- Azure
- Intelligence artificielle
Account Manager IT F/H
Constellation —Saint-Cloud (92)
- De 110 000 € à 200 000 € par an
- Temps plein
- Service client
- Compétences en communication
Postuler rapidement
Solution Expert – France
Apgar —Neuilly-sur-Seine (92)
- Oracle
- Java
- Master
- Prise en charge du transport quotidien
Responsable Evenementiel H/F
Amundi —Paris (75)
- Expérience en gestion d'équipe
- Service client
- Anglais
il y a 10 jours
Consultante / Consultant fonctionnel SAP Retail & Fashion - Expert S/4HANA
Forums Talents Handicap —Paris 1er (75)
- Anglais
- Agile
- Services aux visiteurs
il y a 10 jours
Senior Solution Consultant
OSS BV France —Paris (75)
- De 120 000 € à 135 000 € par an
- Télétravail
- Informatique
- Anglais
- Niveau Licence
Postuler rapidement
Expert-e Solution MES F-H
Safran —Moissy-Cramayel (77)
- Temps plein
- Informatique
- Ingénierie
- Anglais
FRANCE - FULL TT - CDI - Chiffreur - H/F
Résilians —Saint-Denis (93)
- De 27 000 € à 30 000 € par an
- Télétravail
- Bureautique
Postuler rapidement
Solution Expert / Salesforce (M/F)
Comforth Easyfront —Paris (75)
- Temps plein
- Salesforce
- Master
Postuler rapidement
Expert Opérations Field H/F
Vusion —Nanterre (92)
- Temps plein
- Télétravail partiel
- Espagnol
- Anglais
Postuler rapidement
il y a 5 jours
Expert-e Solution périmètre des Essais F-H
Safran —Corbeil-Essonnes (91)
- Temps plein
- Anglais
- Master
Customer Care Expert (F/M/X)
Driveco —Paris (75)
- 37 000 € par an
- Télétravail partiel
- Service client
- Anglais

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : expert solution (île de france)

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Solution Expert

360Learning -
Paris (75)

Soumettre votre candidature

Détails de l'emploi

Temps plein

Avantages

RTT
Horaires flexibles

Qualifications

Français
Trello
Anglais
Master
APIs
Plateforme d'apprentissage en ligne
SaaS
Allemand

Description complète du poste

Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.

You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.

These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.

Within 1 month, you will:

Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing

Within 3 months, you will:

Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting

Within 6 months, you will:

Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base

Within 12 months, you will:

Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue

The Skill Set

3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Full professional proficiency in French, English, and German
Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

What We Offer

Compensation: Package includes base salary, a variable component and equity
Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance: Flexible hours, full remote work possible anywhere in France
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter
Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍

The Interview Process

Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Solution Expert
Case Study Meeting with 2 Solution Expert Coach and a Solution Expert
Clarification Meeting with our Head of Professional Services
Culture Fit Meeting with our Chief Human Resources Officer
Offer !

Get ready using our Knowledge Base: https://bit.ly/42H1ggC

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Soumettre votre candidature

Affinez votre recherche

expert solution emplois - île de france

Solution Expert

Local Solution Expert

Enterprise Sales Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Solution Deployment Manager

Procurement Specialist - AI Trainer - Freelance - 8-20 hrs/week - Remote

EXPERT SUPERVISION

Expert Solution / Salesforce (H/F)

Product Manager - AI Trainer - Freelance - 8-20hrs/week - Remote

Consultant Senior Expert Transformation IA / Adoption IA (IT) / Freelance

Account Manager IT F/H

Solution Expert – France

Responsable Evenementiel H/F

Consultante / Consultant fonctionnel SAP Retail & Fashion - Expert S/4HANA

Senior Solution Consultant

Expert-e Solution MES F-H

FRANCE - FULL TT - CDI - Chiffreur - H/F

Solution Expert / Salesforce (M/F)

Expert Opérations Field H/F

Expert-e Solution périmètre des Essais F-H

Customer Care Expert (F/M/X)

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : expert solution (île de france)

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Within 3 months, you will:

Within 6 months, you will:

Within 12 months, you will:

The Skill Set

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expert solution emplois - île de france

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : expert solution (île de france)