2 meilleures offres (desktop support technician, lyon, ara) (à pourvoir)

IT Support Engineer
Axiom Technologies —Lyon (69)
- Temps plein
- Windows
- Microsoft Office
- Technologies de l'information
IT Support Technician (Lyon, France)
ARCHIMED —Lyon (69)
- Temps plein
- Informatique
- Anglais
- Niveau Licence
Postuler rapidement
il y a 6 jours

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IT Support Engineer
Axiom Technologies —Lyon (69)
Excellent communication and interpersonal skills. 1+ year of experience in a desktop support, helpdesk, or IT technician role.
IT Support Technician (Lyon, France)
ARCHIMED —Lyon (69)
Act as the first and primary point of contact for all IT requests and incidents on the Lyon site and support when needed for the other offices.
Postuler rapidement
il y a 6 jours

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : desktop support technician (lyon, ara)

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IT Support Engineer

Axiom Technologies -
Lyon (69)

Soumettre votre candidature

Détails de l'emploi

Temps plein | CDD

Qualifications

Jira
Support technique bureautique
Windows
Microsoft Office
Zendesk
ServiceNow
Technologies de l'information
Linux
Helpdesk
VPN

Description complète du poste

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans.

Job Summary:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain asset inventory and ensure accurate documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

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desktop support technician emplois - lyon, ara

IT Support Engineer

IT Support Technician (Lyon, France)

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : desktop support technician (lyon, ara)

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