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IT Support Engineer
Axiom Technologies —Toulon (83)
Excellent communication and interpersonal skills. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.

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IT Support Engineer

Axiom Technologies -
Toulon (83)

Soumettre votre candidature

Détails de l'emploi

Qualifications

Jira
Support technique bureautique
Windows
Microsoft Office
Niveau Licence
Zendesk
Ingénierie informatique
ServiceNow
Technologies de l'information
Linux
Helpdesk
VPN

Description complète du poste

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans.

Job Summary:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain an accurate asset inventory and ensure proper documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). (Not Mandatory)
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

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it systems engineer emplois - la seyne sur mer (83)

IT Support Engineer

System Administrator - IT Engineer - IT Manager

Sr. Staff Hardware Design Engineer

Other jobs to consider

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