Vates is a French software company specializing in virtualization, offering a credible alternative to proprietary solutions on the market. Our Vates VMS solution enables companies to manage their IT infrastructures in a simple, efficient, and controlled way.
As part of our growth, we are looking for a Partner Solution Engineer to enable and support our business partners in deploying, promoting, and mastering Vates solutions. Through a train-the-trainer approach, this role provides technical guidance, training, and best practices, helping partners become fully autonomous while collaborating closely with Product, Engineering, Support, Sales, and Channel teams to ensure customer success.
**Your Responsibilities** :
- Deliver technical onboarding and enablement sessions for partners
- Design and deliver technical training, workshops, webinars and participate to blitz days / lead generation activities with sales and channel teams
- Develop and maintain technical documentation, best practices and enablement materials
- Support partners during solution adoption and implementation
- Help partners build technical expertise on VATES products and solutions, help them to develop their own traning centers if applicable
- Act as a trusted technical advisor throughout the partner journey
- Collaborate with Product, R&D, Support, Sales and Channel teams to continuously improve the partner experience
- Collect partner feedback and contribute to product and documentation improvements.
- Promote technical best practices across the partner ecosystem
- Stay up to date with VATES technologies and industry trends
**Required Skills** :
- Good understanding of Linux and virtualization technologies
- Knowledge of enterprise IT infrastructure (networking, storage, compute, virtualization) and its entire ecosystem (solutions approach in an Information System vs product approach)
- Ability to explain complex technical concepts in a clear and accessible way
- Experience delivering technical training or workshops
- Technical troubleshooting and problem-solving skills
- Excellent written and verbal communication in English
- Experience creating technical documentation and knowledge-sharing content
- Strong positive connections and network already in place with some distributors, resellers, integrators, GSIs (Global Systems Integrators), ISVs (Independent Software Vendors) and Cloud & Services Providers
- Passion for teaching and knowledge sharing
- Customer and partner oriented mindset
- Curiosity and willingness to continuously learn
- Collaborative team player
- Autonomous, drive and well organized
- Analytical mindset
- Adaptability in an international environment
- Technical sales skills
- Fluent English and French
- Professional proficiency German
**Why join us** ?
At VATES, you will find a flexible work environment, a supportive and approachable team, and a role that makes a real impact on a daily basis.
**Location** :
Our offices are based in Grenoble or Paris, but we operate on a fully remote model to provide greater flexibility and daily work comfort.
You are free to work 100% remotely or come on-site occasionally, depending on your preferences.
**Benefits** :
- Health insurance coverage funded at 50% by the company
- Benefits provided by the Works Council (employee discounts, cinema tickets, etc.)
- Employee savings plan (PEE)
- Profit-sharing scheme
- Annual bonus
- 100% remote work
As part of our diversity and inclusion policy, this position is open to all candidates, regardless of gender.
This role is about turning technical expertise into practical solutions, enabling our partners to successfully deploy, support, and promote Vates technologies.
We are looking for someone with:
- Several years of experience in technical enablement, solution engineering, technical support or IT infrastructure.
- Enjoy sharing knowledge, empowering partners and simplifying complex technical topics.
- An interest in Open Source technologies and collaborative environments is highly valued.
- Fluent English and French
- Professional proficiency in German is required.
Vates is a French software company specializing in Open Source and virtualization, with a strong commitment to open and collaborative development. Our main projects, Xen Orchestra and XCP-ng, cover the entire virtualization stack — from the hypervisor (Xen) and the virtualization platform (XCP-ng) to virtual machine management and backup (Xen Orchestra).
Our team is distributed across several countries and fully embraces remote work, with transparent working methods and accessible communication channels. At Vates, we are driven by a people-centered company culture focused on kindness, inclusivity, and a flat organizational structure. Every team member is encouraged to contribute ideas, make decisions, and grow with the company.
Our Open Source model is at the core of everything we do — not only in our code, available on GitHub and GitLab, but also in our collaborative approach with the community. We believe in an “upstream first” philosophy, and we dedicate our expertise and resources to fundamental projects such as Xen, while supporting contributors of all levels in joining us on this journey.
