Quality Manager France / Responsable Qualité France

Domino's Pizza -
Gennevilliers (92)

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Détails de l'emploi

Qualifications

Microsoft Powerpoint
Microsoft Word
Français
Microsoft Excel
Compétences rédactionnelles
Anglais
Microsoft Office
Master
Niveau Licence
SharePoint

Description complète du poste

Description

Specific degree on Food Quality, Food Sciences or Food Safety (Bachelor or more).
Minimum 8 years of professional experience in a similar position in the food industry or in a QSR companies.
Up-to-date knowledges on food quality and food safety : GFSI certifications, French and EU regulation, HACCP, VACCP, microbiology, etc.
Microsoft Office softwares (Word, Excel, Powerpoint, Sharepoint, etc.).
Speak fluent French and English (written and spoken).
Autonomy and discipline
Project management and methodology
Operational approach and strong taste for the field
Demonstrate pedagogy to ensure Quality Policy is respected
Ability to work in a multi-cultural team and with different core businesses
Writing / public speaking skills
Dynamic, curious and proactive
Cross-functional management of operational teams

Mission

The role of the Quality Assurance Manager (QA Manager) is to coordinate and support the different departments to ensure for the proper application of the Quality Policy, Domino's Pizza International standards and internal procedures relating to quality and food safety through all Domino's food chain : from our suppliers (food, packaging and food contact equipment), our internal Supply Chain Centers (SCCs), the third-party warehouses and in all Domino's Pizza stores in France.
The QA Manager for France is part of the Global QA team and reports directly to the Group QA Director.

GLOBAL QA

Ensure Quality Policy and Food Safety standards compliance from suppliers to stores (incl. supply chain)
Drive the quality topics for projects and innovations within the French market
Be the main contact with local authorities on quality and food safety topics
Lead the crisis management in case of blockage / recall / withdraw with the crisis team
Follow regulation changes / updates and communicate with the appropriate department
Drive the Key Performance Indicators (KPIs) related to Quality and Food Safety
Ensure the continuous improvement of processes and tools (procedures and methodology)
Manage external labs for audits and micro analysis (for SCCs, external warehouses, stores) : sampling plan, results, actions
Be the main quality contact with Supply Chain, Procurement, Operations / Training, Ops Compliance and Marketing / NPD
Create Quality and Food Safety Culture within the other departments

SUPPLIERS

Be part of the validation process for new product / packaging and new supplier (label, allergens, nutrition, shelf-life, etc.)
Create, manage and keep up-to-date all the products specifications (incl. mandatory certificated)
Manage food and packaging quality complaints coming from stores / SCCs / suppliers and follow-up corrective actions
Manage the DPI variances for all new products and suppliers
Assist in the product improvements with Procurement and NPD (ex : clean label, animal welfare, etc.)
Manage and keep up-to-date the EU Food Fraud Policy according to suppliers' risk assessments
Manage and follow-up the EU Supplier Audit Program according to suppliers' classification (high, medium, low)

SUPPLY CHAIN

Maintain the compliance standards and the follow-up of the FSSC 22000 certification standards for the 2 supply chain centers
Maintain and follow-up the Health Agreement in the 2 supply chain centers ("Agrément Sanitaire CE")
Conduct monthly internal audits in each supply chain centers in collaboration with the SCC Managers
Conduct external audits in each third party warehouses and cross-docks and follow-up corrective actions
Organize Hygiene and Food Safety trainings (HACCP, Food Defense, etc.) with the SCC team members in the 2 SCCs
Support the SCCs on the non-compliance management related to dough production and logistic
Manage the microbiological analysis with the external lab : sampling plan, results, actions

STORE FOOD SAFETY

Ensure hygene and store food safety standards by supporting Ops Compliance, Operations / Traning team
Manage HACCP booklet with all procedures, work instructions and registration forms and keep it up-to-date
Support Operations to manage customer complaints related to foreign body, food poisoning, allergens, ingredients related

Prérequis

Specific degree on Food Quality, Food Sciences or Food Safety (Bachelor or more).
Minimum 8 years of professional experience in a similar position in the food industry or in a QSR companies.
Up-to-date knowledges on food quality and food safety : GFSI certifications, French and EU regulation, HACCP, VACCP, microbiology, etc.
Microsoft Office softwares (Word, Excel, Powerpoint, Sharepoint, etc.).
Speak fluent French and English (written and spoken).
Autonomy and discipline
Project management and methodology
Operational approach and strong taste for the field
Demonstrate pedagogy to ensure Quality Policy is respected
Ability to work in a multi-cultural team and with different core businesses
Writing / public speaking skills
Dynamic, curious and proactive
Cross-functional management of operational teams

Les + Dominos

Domino's Pizza is the largest pizza delivery and takeaway company in the world. Our expertise and passion for making and delivering fresh hot pizzas has won us numerous awards, but more than that we have the loyalty of millions of pizza lovers around the world.

The first Domino's Pizza store opened in 1960 in the state of Michigan in the United States. The success was so great that the company has since grown into a brand selling pizza in 80+ countries with more than 16,000 stores.

Domino's Pizza Enterprises Ltd (DPE) is publicly traded in Australia and is the master franchisee for the Domino's Pizza brand in Australia, New Zealand, Japan, France, Luxembourg, Belgium, Germany, Denmark and the Netherlands.

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