Base. is a leading e-commerce platform with over 20 years of experience, originally from Eastern Europe.
It stands out for its strong ability to adapt to client needs, automate internal processes, and act as a central hub and key solution for e-commerce businesses.
This position is open to support the growth of the Base France team.
Responsibilities
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Lead the implementation of new clients on Base., from kick-off to operational launch.
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Configure and set up Base. according to client needs, including:
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product workflows (management, enrichment, publishing),
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order workflows (business rules, automations, synchronizations).
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Design and implement custom solutions with a strong focus on complex system architecture and advanced configurations.
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Demonstrate a strong technical mindset and ability to understand and structure complex systems (basic coding knowledge is a plus).
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Support the setup of external integrations (ERP, PIM, CMS, marketplaces, carriers, payment solutions…), including:
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data exchange setup,
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business mappings,
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integration testing and functional validation.
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Provide ongoing client support, acting as the technical and functional point of contact during the project and after deployment.
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Collaborate with Sales and Customer Success teams to support the technical sales cycle.
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Work with Product and Tech teams to relay client needs and contribute to the evolution of Base.
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Document, optimize, and standardize implementation processes.
Technical Skills
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Knowledge of E-commerce / ERP / logistics / SaaS environments.
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Strong experience and capability in system integration.
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Strong technical mindset with the ability to design and understand complex architectures (coding knowledge is a plus).
Project Skills
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Experience in project management (scoping, coordination, follow-up).
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End-to-end project management: scoping, execution, development, deployment.
Interpersonal Skills
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Comfortable in a client-facing role, with strong communication and teaching abilities.
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Willingness and ability to work directly with clients on-site (including travel to client offices and warehouses for system setup).
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Solution-oriented mindset, pragmatic, able to quickly identify resolution paths.
Benefits
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The opportunity to actively shape the global e-commerce market and implement solutions that make a difference
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Inspiring collaboration with passionate professionals from diverse cultures and all corners of the world
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The chance for professional and personal growth within a rapidly growing company—grow with us
