JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What You'll Do
Lead the delivery of all FM services on site — including cleaning, catering, pest control, and print maintenance, internal plans — ensuring consistent quality and adherence to service standards
Manage and develop relationships with on-site vendors and contractors, conducting regular inspections and performance reviews to uphold contractual commitments
Assist in the procurement of vendors
Oversee and manage financial processes related to FM operations, ensuring accurate budgeting, forecasting, and timely reporting
Identify and implement cost-saving initiatives while continuously raising operational standards across the site
Deliver superior customer service that anticipates and exceeds client expectations, acting as a key point of contact for soft services
Produce regular reporting packages, track KPIs, and ensure SLA targets are consistently achieved
Apply established escalation and incident reporting procedures, ensuring full compliance with JLL's business conduct, policies, and operational guidelines
Skills and Competencies
2-3 years of experience in facilities management.
Experience working within budget and time constraints
Knowledge of Occupational Safety requirements
Fluent in English and French language, both written and spoken.
Excellent organizational skills required.
Strong interpersonal skills with training experience to guide multifunctional teams.
Excellent PC skills, proficient in Microsoft Word and Excel.
Interest in continuous improvement and development of new technologies
Able to work independently and use own initiative
Ability to operate in a fast-paced environment
Ability to effectively deal with stressful situations and remain calm under pressure
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
