Location: Remote (Canada)
Employment Type: Full-Time Permanent or Independent Contractor
Gestisoft is a leading Microsoft solutions partner helping organizations transform their business through technology. We are expanding our team to support a strategic client engagement within a complex enterprise environment.
The IT Support Specialist will provide advanced technical support to users while helping ensure the stability and performance of business-critical systems.
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Resolve advanced technical issues
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Manage user accounts and access requests
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Support Microsoft technologies and cloud services
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Maintain documentation and knowledge resources
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Contribute to continuous service improvement
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3+ years of IT support experience
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Strong Microsoft 365 and Active Directory knowledge
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Experience in a service desk environment
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ITIL certification considered an asset
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Proficiency in English is required for this position, as the role involves regular communication and collaboration with English-speaking stakeholders, clients, and project teams located outside Quebec.
Occasional travel may be required based on project and operational needs.
