Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests
Royal Caribbean Group’s Celebrity Cruises Product Development Team has an exciting career opportunity for a full time Manager Ocean River & Destination Delivery and Operations reporting to the Senior Manager Delivery and Operations Product Development
This position will be working onsite from Europe (France)
Position Summary:
Delivery and Operations Manager for Product Development reports to the Senior Manager Delivery and Operations Product Development and works collaboratively with internal and external stakeholders to align departmental objectives with the overall brand vision
The Manager leads the end‑to‑end execution and delivery of shipboard and destination experiences from design handoff through launch and operational handover This role ensures that the approved design vision is translated into executable plans and fully realized on board Ocean and River vessels Newbuilds and Revitalizations
Accountable for the execution and launch phases the Manager oversees integrated planning across construction back‑of‑house design technical systems and crew readiness driving products from finalized design through testing commissioning and readiness for service The role ensures experiences are delivered in alignment with brand ambition operational requirements and regulatory standards enabling a seamless transition to operations and a successful on‑time launch
Through cross-functional orchestration the Delivery Manager will also be responsible for execution and delivery excellence Ocean River vessels revitalizations special projects and onboard repairs and maintenance This role operates at the intersection execution and operational feasibility turning innovative guest experiences into scalable reality
Essential Duties and Responsibilities:
Stakeholder Coordination
Collaborate with key stakeholders to define execution coordination and delivery alignment and overall goals
- project information and updates
Establish and maintain clear execution‑focused communication channels across internal teams including New Build Site Office Supply Chain Global Inventory Hotel Operations Global Marine Operations Design Marketing Legal Risk- and Revenue and with external partners such as shipyards and vendors
Support on‑site execution across River Ocean and Revitalization projects- with emphasis on critical delivery and launch phases
- Coordinate all execution priority areas and overall readiness in close partnership with shipboard teams
- Support execution of Owner’s Supply (OS) and the operational practicalities of the Newbuild execution phases
- Support Logistics execution through close coordination with the Supply Chain and Global Inventory teams
Cost Planning
Oversee and coordinate back of house detailed design reviews mock-up inspections and material pre-checks to manage cost effectiveness ensure quality compliance
- and operational flow
Support pre-contract negotiations research & development and prototype projects preparing specifications and guiding innovative concepts to ensure they remain on budget
- Follow up to ensure alignment and compliance with the Owner Supply and Positioning forecast and budget
Detailed Design Coordination & Outfitting
Support execution and validation of back‑of‑house technical and crew areas to ensure compliance with brand standards technical requirements
- and SOLAS and IMO regulations
Establish and manage the Site Office relationships- with accountability for day‑to‑day execution support
Oversee on‑site outfitting execution coordinating with architects designers and shipyard management to deliver interior exterior- and back‑of‑house spaces in line with approved project milestones
Ensure modifications are executed in alignment with approved design requirements- while proactively flagging budget impacts and schedule constraints
Support execution of design reviews material approvals and transition coordination maintaining quality consistency- and readiness across all outfitting elements
Lead owner’s scope progress and completion in close coordination with the Owner’s Work team- ensuring timely delivery and execution alignment
Construction & Site Supervision
Conduct regular site visits to monitor execution progress quality and safety throughout the build lifecycle
- from initial construction through commissioning
Lead and participate in inspections mock‑up reviews and first‑in‑production assessments of public spaces and guest accommodations- verifying execution quality and compliance with approved standards
Own end‑to‑end execution and delivery of shipboard and destination experiences- driving on‑time launches that meet brand standards and operational readiness requirements
Ensure operational support is planned coordinated- and executed throughout the project lifecycle
- Coordinate all priority workstreams and validate area readiness in preparation for handover to the Shipboard Team
Oversee prompt resolution of execution‑stage issues including design clarifications change requests and technical challenges- to mitigate schedule and delivery impacts
Oversee logistics execution including material flow warehousing coordination and on‑site logistics supervision to ensure accurate- timely delivery in support of Newbuild milestones
Drive cross‑discipline execution and validation to ensure FF&E signage and installations are delivered tested- and approved for handover
- Lead final walk‑throughs and punch list closeout to achieve operational readiness
Lead Owner Works and Special Projects execution overseeing progress inspections- and readiness through handover
Project Monitoring & Quality Assurance
Track execution progress against approved schedules critical milestones and budgets
- ensuring quality and safety standards are maintained throughout delivery
Manage risk assessments and develop mitigation strategies for execution‑related issues- escalating risks and constraints proactively as required
Drive cross‑functional execution of design and build reviews verifying readiness and compliance with contractual safety SOLAS- and USPH requirements to support successful delivery and operational handover
Prepare and present structured project updates and final closeout reviews to executive and cross‑functional stakeholders ensuring transparency of execution outcomes readiness for service- and capture of performance results and lessons learned
Leadership & Collaboration
Lead and mentor site office teams outfitting superintendents and consultants fostering a culture of quality safety and collaboration
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Coordinate closely with shipyard partners the Site Office and Hotel Operations leadership to ensure clear communication timely issue resolution- and seamless execution support
Collaborate closely with cross‑disciplinary teams to resolve execution‑stage design technical- and operational challenges
Own relationships with all back-of-house stakeholders (eg Hotel Operations Supply Chain Newbuild Technical Marine) o ensure execution alignment operational feasibility- and sustained delivery support
Proactively identify and remove delivery barriers through cross‑functional coordination issue resolution- and scenario planning to protect schedule and readiness
Assist the Lead Delivery and Operations by monitoring delivery risks (eg delays vendor shortfalls- cost exposure) and implementing defined mitigation actions
Own post‑launch execution closeout- driving resolution of open items and integrating learnings into future programs
Readiness Post-Delivery & Continuous Improvement
Supports launch readiness through finalized SOPs training play books staffing plans
- and service protocols
Oversee punch list execution warranty claims- and asset disposition activities through final closeout and acceptance
- Oversee crew enablement and readiness activities to ensure seamless delivery of guest experiences at entry into service
- Ensure venue turnover to Operations aligns with shipyard handover milestones and readiness requirements
Coordinate track- and drive punch list items through follow‑up and execution until full completion
Support operational teams during vessel start‑up crew training and initial service phases ensuring compliance with operational safety- and service standards
- Capture lessons learned and contributed to the standardization of execution approaches for future vessels
Leads the execution kick-off support for repairs and revitalization activities as required for ships in service
- ensuring timely resolution and minimal impact to operations
Qualifications Knowledge and Skills:
Education: Bachelor’s degree in business Project Management Hospitality Management Product Development or a related field MBA or advanced degree
Experience: Minimum of 5 years supporting shipbuilding ship revitalization or large-scale marine projects with proven expertise in detailed design coordination and outfitting
Proven leadership in complex cross-functional environments; experience delivering high-impact physical products (eg ships destinations
- hotel/resort activations)
- Budgeting and Finance management
- Experience supporting or presenting to C-suite stakeholders
Deep understanding of operational readiness principles including SOPs GTM planning procurement- and stakeholder communications
Experience with tools such as Asana Smartsheet Microsoft Project- and enterprise reporting platforms
Professional certifications in project management (eg PMP- PgMP) or process improvement (Lean Six Sigma) are a plus
- Ability to travel up to 30 % of the time
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
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