Purpose
The account manager is responsible for strengthening partnerships and building corporate relationships with existing clients and bringing in new accounts through business development activities. Your mission will be to drive revenue by building a pipeline of long-term relationships with your clients, functioning as their trusted advisor, and partnering with them to maximize account growth. You'll also own renewing your accounts and cross-selling adjacent products from across our portfolio.
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Grow new business opportunities in designated market by closing new accounts
- Manage medium- to large-sized accounts from source markets through strong relationship-building and partnership expansion during the RFP season
- Own client contract renewals, and upsells/cross-sells of adjacent citizenM offerings
- Build an excellent GSO relationship in your market to strengthen corporate opportunities via Marriott
- Be a commercial ambassador for the citizenM brand (creating awareness for a disruptive brand in a traditional industry) during industry networking events, sales trips and on-site client entertainment.
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Fluent in written and spoken English and French.
- Able to submit and process RFPS via designated systems and sign local agreements with corporate clients
- Ability to build local network of travel industry contacts-
existing network with corporate travel buyers is a strong advantage
- Business development savvy, constantly filling the sales funnel. Proven hunter mentality with a track record of winning new business and exceeding new business targets
- Ability to be a problem solver, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
- Assertive, outgoing, and confident. You thrive on the thrill of the close; you don't wait for business to come to you
- A bachelor's degree, with a background in hotel sales, travel management, or a related hospitality environment, is highly desirable
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Experience nights at citizenM hotels. Discount rates at Marriott hotels.
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- 50% of commuting travel costs covered (Navigo pass)
- Pension plan
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
Location/ hours
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Role based in Paris in a hybrid setting. This is a full-time role. Regular travel is expected.
Another Star is the company behind all citizenM hotels in Europe and the USA. Our purpose is simple – to make sure citizenM hotels have everything to run smoothly and keep the guests happy. Bedding, tech, room maintenance, crunchy croissants and more – Another Star takes care of it all.
citizenM hotels were founded in 2008 by Rattan Chadha. From 2008 to 2025, citizenM was its own owner-operator, which is unusual in the traditional hotel industry where separate owners and operators are the norm. In 2025, the citizenM brand was acquired by Marriott International and added to their existing portfolio of 30+ hotel brands worldwide. A new company was created to keep hotel operations under one roof – that’s Another Star. It may be a new company by name, but it’s made of the same people who have been building and running citizenM hotels for two decades – knowledgeable and guest-fanatic.
Another Star operates 37 citizenM hotels – all in Europe and the USA. The remaining two hotels – one in Kuala Lumpur and one in Taipei – are operated by Marriott.
