About us
As the leading Yacht Management company, Hill Robinson operates at the heart of the global superyacht industry, ensuring the smooth sailing of some of the world’s most luxurious and complex vessels. With offices spanning the globe, we don’t just manage yachts we deliver unparalleled expertise, innovation, and excellence across every aspect of yacht, aviation, and estate management.
Our powerhouse team of over 250 professionals are the driving force behind our success. From Charter Management and Yacht Operations to Crew Placement and Technical Services, we offer a full-spectrum service that keeps some of the world’s finest assets running at their best.
We create extraordinary opportunities, tackle challenges head-on, and go above and beyond to make the impossible possible. Whether it’s on sea, land, or air, we are the trusted partners who turn ambition into reality.
The technician's primary focus is user support, and the ideal candidate will have a strong working knowledge of Windows and Microsoft 365, as well as a general understanding of internal networks (CCNA certification would be an asset).
The role may involve some hands-on tasks, including installation, integration, and cabling. This position will be based in our Monaco office, with some travel to our Antibes office and occasionally to more remote locations.
Responsibilities may include, but are not limited to: Providing technical support for computer hardware and software.
Resolving staff issues via phone, in person, or remotely. Logging bugs, problems, and enhancement requests.
Performing hardware and software installations, configurations, and updates as needed.
Promptly resolving technical issues using available company resources.
Maintaining accurate accounting of branch company assets.
This includes accounts for purchased hardware.
Work within a globally distributed IT team in a governance framework that is currently evolving.
Bilingualism: French/English. Strong knowledge of Microsoft 365 services, Cisco Certified Network Associate (CCNA), including Intune, SharePoint, and MS Teams.
Strong troubleshooting and critical thinking skills. Good knowledge of network configuration and management, including telephony and firewalls.
Clear documentation and reporting skills. Excellent teamwork and customer service skills. Excellent communication skills with users, including partners and C-Suite level staff, particularly in a remote support context. Ability to work with senior team members to resolve network issues remotely, following instructions. Ability to work to tight deadlines, schedules, and delivery times.
It is our expectation that the post holder delivers good management and effective results with integrity and professionalism, focusing on the three Goals of Revenue Growth, Business Efficiency, and People Performance underpinned by our five pillars (Sustainable Growth, Business Efficiency, Trusted Partner, Culture, Environment, Social, and Governance).
Hill Robinson believes diversity drives innovation. We are proud to be an equal opportunity employer and welcome applications from candidates of all genders, ethnicities, abilities, backgrounds, and life experiences. Our commitment is to create an inclusive workplace where every individual feels respected, valued, and empowered to thrive.
When you submit this application form, your personal information contained in it will be shared with Hill Robinson. Hill Robinson will process your personal information in accordance with their own Privacy Policy.
