Data pubblicazione annuncio: 15/07/2026
Senior IT Support Specialist
Paris La Défense (FR)
Senior / 3 anni exp.
N&C S.p.A., with the aim of strengthening the Team, is looking for new resources with at least 3/4 years of experience as IT Support Specialist.
Who we are looking for:
We are looking for people who can bring their know-how into our Teams, through innovative ideas, putting our purpose -Innovation through Integration- at the center of every activity.
Technical Skills Required:
At least 3/4 years' experience in software support (O.S. package standard);
First-level application software support and world-class support for services and infrastructure;
Skills in the use of core applications/services (How to use them) and on-site hardware maintenance;
VIP Specialist Hardware Support: testing new devices and installing, uninstalling, and managing niche products;
Request Management (IMAC): first installation / reinstallation, move hw (also after travel), add hw/sw and change;
Opening tickets for issues that need to be solved by other vendors, with verification of the solution. Alternatively, report to the ICT client for possible escalation;
Warehouse management and material receipt management and asset database management;
Antivirus management: monitoring of installations/updates via the customer's console, cleaning tasks, feedback on the machine;
Deploying and Managing Workstations Using SCCM;
Smartphone support and management;
Foreign languages required: English (B1), French (C1 or native), Italian (C1 or native).
Additional skills:
Ability to work in a team, direct customer contact, and handle emergency situations during events;
Aptitude for problem solving;
Willingness to travel to assist customers (B driver's license).
What we offer:
Employment contract with direct hiring in the Company;
Salary, level and classification commensurate with experience;
Working hours: full time.