CLASSIFICATION: Technician T3
DEPARTMENT: Student Life / Housing and Residential Life
SUPERVISOR: Senior Housing Coordinator or any other supervisor designed by the President.
OVERVIEW
Serves as main point of contact for all students seeking housing through the AUP Housing Office. Serves student needs by providing information, support, and regular communication about issues related to housing.
RESPONSABILITIES
➢ Incoming Student Housing
-
Assists in the assignment process of new students to AUP Housing options.
-
Completes roommate and housemate pairings and placements.
-
Monitors RA-submitted incident reports, escalating issues to the senior housing coordinator as needed.
-
Serves as a conduct officer for housing policy violations and adjudicates conduct cases as needed, including meeting with students involved in policy violations, issuing sanctions, and escalating cases to the senior housing coordinator as needed.
-
Assists in the creation and dissemination of various student communications to students (pre-arrival information, managing their stay, preparing for their departure).
-
Assists with Landing Day check-in and end-of-semester move-outs.
➢ Residential Life
-
Participates in RA recruitment, selection, and training, and directly supervises RAs during the year.
-
Mediates roommate and housemate conflicts, referring more serious conflicts to the senior housing coordinator.
-
Assists in the development of residential programming for first-year students living in AUP residences.
➢ Returning and Graduate Student Housing
-
Meets with students to discuss and offer guidance on the creation of rental dossiers and the Paris housing search.
-
Processes new apartment offers, creating them in the AUP Housing Listings platform.
➢ General Tasks
-
Responds to student and parent email inquiries on housing related concerns within a timely manner.
-
Assist in updating existing surveys and webforms to reflect changing processes and policies.
-
Other appropriate tasks as assigned by the supervisor.
➢ Other
-
The post holder may additionally be involved in transversal projects the University or Department wish to explore. Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.
QUALIFICATIONS
-
Bachelor’s degree or equivalent, master’s degree preferred
-
Bilingual English/French
-
Previous experience as a resident advisor in a student dormitory, or as a peer counselor preferred.
-
Computer literate: previous experience using Microsoft Office required, database fluency a plus.
-
High-energy person with a positive outlook.
-
Cultural sensitivity; experience studying/working in highly diverse environments.
-
Autonomous and able to manage multiple parallel processes.
APPLICATIONS:
To apply, please send your CV and cover letter to recruitment.hr [at] aup.edu (recruitment[dot]hr[at]aup[dot]edu) and title the email in the following convention: “First and Last name – STUDENT HOUSING COORDINATOR”.
Any candidate who applies must have the legal right to work in France.
