A unique place, Shakespeare and Company is an independent English-language bookstore located at 37 rue de la Bûcherie in the 5th arrondissement of Paris. In addition to its local clientele, the bookshop receives many foreign visitors every year, attracted both by books and the history of the place.
The role
In collaboration with the shopfloor manager and working within the shopfloor management team, your responsibilities will be as follows :
Team Management:
- In collaboration with the Shopfloor Manager, management of our team of booksellers (around 20 people): daily communication and monitoring, preparation of rotation schedules
- Maintain a safe and pleasant working atmosphere that supports the wellbeing of the team
- Assist with integration and training of new booksellers and interns
- Adapt workload and tasks according to daily priorities and busyness of the shop
- Delegate and involve all team members in the smooth running of the store
- Liaise with the HR Manager for everything related to Human Resources (scheduling, weekly meetings, vacations, illness, delays, accidents, etc.)
Shopfloor Management :
- Setting up, organizing, storing books
- Greeting and helping customers, providing recommendations, and demonstrating exemplary customer service
- Familiarity with stock management and POS systems, as well as Google Workspace tools
- Coordination with other teams as needed (stock, reception, book buying, events)
- Cash management
- Communication with security guards when needed
- Handling large groups of people / visitors
- Support in organising events in the bookstore
- Checking stocks regularly (books and other key items)
Do you want to join a multicultural, caring and friendly team? We offer you the following advantages:
- Attractive salary
- CDI, 4 or 5 days a week
- 10€ lunch voucher per work day (60% paid by the employer)
- Profit-sharing scheme
- Bonus based on individual performance
- 1 free book per month
- 25% staff discount on the shop and Café
- Gym pass
Your profile:
- You have a broad general knowledge and a keen interest in books, particularly in English literature. While you may have previous experience in a bookshop, you definitely have experience working in a fast-paced, customer-facing environment.
- You have excellent interpersonal skills and you enjoy working in a team.
- You know how to motivate your team and maintain a positive and dynamic atmosphere.
- You are able to deal with difficult and unforeseen situations (customer discomfort, fire alarms, accidents, lost items etc.) calmly, and you know how to take suitable action.
- You are comfortable dealing with large numbers of people and able to stay calm, friendly and polite under pressure.
- You are fluent in English and French and know how to adapt your communication to best communicate with a range of people.
This position is to be filled as soon as possible on a permanent contract, possibly part-time (i.e. 4 days per week rather than 5). You will be required to work on weekends and in evenings.
Please, note that this position is based in Paris and therefore, you need to already have the right to work in France, as we don’t offer visa sponsorship. We do not provide relocation assistance.
If this sounds like you, send us your CV and a cover letter (along with 3 references)
Rémunération : 24,00€ par heure
Langue:
- Anglais (Requis)
- Français (Requis)
Lieu du poste : En présentiel
