We Are Hiring KPI Specialist - Full-time (Onsite)
Your responsibilities will include:
Monitor the results of clinical guidelines, be Responsible for data analysis related to all Key Performance Indicators (KPIs), Prepare timely and accurate reports that include all critical KPIs results, interpretation, and monitoring, etc.
Job Qualification:
A bachelor’s degree in a Human Resource, Internal Auditing is desired, ISO 9001:2015 are desired.
Responsibilities will include:
- Monitor the results of clinical guidelines
- Responsible for data analysis related to all Key Performance Indicators (KPIs)
- Prepare timely and accurate reports that include all critical KPIs results, interpretation, and monitoring
- Develop and present training to the related staff on the interpretation of their data and the used statistical tools
- Conduct orientations and training for new hires
- Validate the KPIs data
- Participate in quality rounds with the different departments
- Participate in internal auditing to assure the following of the defined procedures
- Discuss the results of KPIs with the governing body and the related departments in a defined timely manner to monitor the desired corrective actions
- Analyze root causes of performance issues and suggest corrective actions
Job Qualification
- A bachelor’s degree in a Human Resource
- Internal Auditing is desired
- ISO 9001:2015 are desired
Skills Required:
- Good knowledge of KPI and OKR implementation
- 2+ year experience in the role of KPI Specialist or KPI Ambassador
- Experience in the IT industry is a plus
- Candidates who can join immediately are preferred
- Experience in quality improvement projects using FOCUS PDCA and LEAN methodologies and continuously monitoring them
- Excellent knowledge of different statistical tools as appropriate such as Run chart, Pareto chart, Histogram & Control chart
- Experience with proactive risk assessment using Failure Modes and Effect Analysis (FMEA) as a part of the risk management program
- Knowledge in performance improvement tools such as fishbone diagram & flow mapping to facilitate process improvement
