Data Support & Operations
Provide Level 1 support for data domains, managing alerts and incidents
Drive support best practices and documentation
Act as gatekeeper for Data Release Management (CMRM process)
Data Reliability Management
Maintain reliable, scalable data pipelines (collection, storage, processing, delivery)
Implement proactive monitoring for data quality, integrity, and consistency
Define and enforce data management policies (backup, recovery, security)
Automation & Best Practices
Automate recurring data tasks to improve efficiency and reduce errors
Establish continuous monitoring to detect anomalies
Promote development best practices focused on data reliability
Champion "data as a product" approach with Platform teams
Cross-functional Collaboration
Partner with development teams, data engineers, and data scientists to understand requirements
Troubleshoot data-related issues collaboratively
Provide technical guidance on data management with the best practices