Rattaché(e) au Directeur Régional et membre du Comité de Pilotage de la région, vous contribuez directement à la stratégie commerciale et à la satisfaction de vos clients.
Vous managez une équipe commerciale de 8 vendeurs et pilotez la performance commerciale via des indicateurs et une proximité terrain.
JOB PURPOSE
Based on the activities assigned by his/her hierarchy, the Sales Manager is responsible for the commercial development (sales volume, margins, customer satisfaction, market share, etc.) of his/her perimeter.
He/she manages and leads a sales team.
Job Description
SIGNIFICANT ACTIVITIES Business development - Define the sales strategy for his area, based on the sales policy defined by management and in collaboration with his superiors - Contribute to the segmentation of customers and sales sectors in collaboration with the marketing and sales teams - Ensure the effectiveness of sales coverage within its perimeter - Analyze the market and monitor the competition to identify new opportunities (markets, customers, technologies, etc.) - Ensure the commercial development of its perimeter (prospecting, promotion of offers, portfolio management, etc.) - Coordinate commercial offers (sales, after-sales, etc.) to meet customer expectations, in collaboration with internal stakeholders - Supervise invoicing of customer files - Ensure the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders - Ensure data updates in business tools (customer data, opportunities, competition, etc.) Sales animation - Define and monitor the sales objectives of the sales teams within its scope and manage sales actions accordingly - Define, monitor and update indicators to track activity (coverage, customer visits, participations, etc.) and take corrective action where necessary - Maintain relations with financial organizations to optimize our sales offers. financing Management - Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management - Support and monitor the team(s) assigned to him/her (integration, skills development, etc.) - Participate in the application of HR policy (performance, compensation, etc.) in collaboration with Human Resources teams - Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary RESPONSIBILITIES AND SCOPE FOR ACTION - Guarantees the development and sales promotion of its scope of activity - Ensure that the sales objectives of the area covered are met - Ensure that the sales strategy is applied and understood - Ensure that business tools (CRM, etc.) are used correctly - Contribute to the management of commercial disputes and collections within its scope - Know, apply and enforce internal and external compliance procedures and rules - Support and ensure the performance of your teams and your scope of responsibility PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) 5 years' higher education in a commercial field and/or 5 years' significant experience preferred SPECIFIC KNOWLEDGE(S) Technical skill(s) - General commercial knowledge (sales, negotiation, customer relations, etc.) - General product knowledge (ranges, functions, etc.) - General knowledge of IT tools and information systems General management knowledge - Intermediate level of English (B1) Behavioral skill(s) - Good interpersonal skills - Active listening - Thoroughness - Analytical skills - Synthesis skills - Responsiveness
