20 meilleures offres (it support engineer, lyon, ara) (à pourvoir)

Customer Support Engineer (Krakow or Lyon)
LumApps —Tassin-la-Demi-Lune (69)
- Travail les jours fériés
- Télétravail partiel
- Google Suite
- Anglais
- Sens de l'organisation
EUC Support Technician
EUCTECHS LTD —Lyon (69)
- De 30 000 € à 34 000 € par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
il y a 6 jours
IT Support Engineer
Amazon France Transport SAS —Satolas-et-Bonce (38)
- Temps plein
- Informatique
- Microsoft Office
il y a 10 jours
IT Support Engineer
Axiom Technologies —Lyon (69)
- Temps plein
- Windows
- Microsoft Office
- Technologies de l'information
Field Service Engineer (m/f/d)
Environmental —Saint-Priest (69)
- Temps plein
- Microsoft Word
- Microsoft Excel
- Anglais
il y a 3 jours
REFERENT FONCTIONNEL WMS H/F
Rhenus SE & Co. KG —Saint-Quentin-Fallavier (38)
- De 50 000 € à 55 000 € par an
- Temps plein
- Anglais
- Master
- Esprit d'analyse
- Prise en charge du transport quotidien
il y a 6 jours
Data Center Operations Engineer
Milestone Technologies, Inc. —Lyon (69)
- Anglais
- Sens de l'organisation
- Technologies de l'information
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Lyon (69)
- Service client
- Microsoft Office
Forward Deployed Engineer (FDE) M/F
LumApps —Tassin-la-Demi-Lune (69)
- Télétravail partiel
- Informatique
- Anglais
- Java
Data Science Intern (September 2026 Start)
HawkCell —Lyon (69)
- Anglais
- Python
Postuler rapidement
Senior Frontend Engineer - AI
LumApps —Tassin-la-Demi-Lune (69)
- Télétravail partiel
- Anglais
- Intelligence artificielle
- Python
Software Engineer, Data Infrastructure & Acquisition - Lyon, France
Speechify —Lyon (69)
- De 30 000 € à 100 000 € par an
- Télétravail
- Niveau Doctorat
- Scripting
- Développement logiciel
il y a 7 jours
Senior Consultant - Data Steward - Lyon [H/F/D]
Infosys —Lyon (69)
- Agile
- Compétences en communication
- Marketing
Signal Processing / Radio research engineer for CorteXlab
Inria —Villeurbanne (69)
- 2 692 € par mois
- Niveau Doctorat
- Ingénierie
- Anglais
Sr Specialist Post Market Surveillance, EMEA
Integra LifeSciences —Saint-Priest (69)
- Temps plein
- Microsoft Excel
- Niveau Licence
- SharePoint
il y a 13 jours
Intern: Graduate( Non-Tech)
Medtronic —Trévoux (01)
- De 1 000 € à 1 100 € par mois
- Temps plein
- Anglais
- Microsoft Office
- Master
Senior Backend Engineer (Search Team)
LumApps —Tassin-la-Demi-Lune (69)
- Télétravail partiel
- Anglais
- Intelligence artificielle
- Python
Accelerator Senior Software Platform Engineer (Lyon)
Sanofi —Lyon (69)
- De 64 000,00 € à 85 333,33 € par an
- Informatique
- Anglais
- Niveau Licence
Data Center Manager
Milestone Technologies, Inc. —Lyon (69)
- Compétences rédactionnelles
- Anglais
- Expérience en supervision
Data Scientist
Sanofi —Lyon (69)
- De 54 400,00 € à 72 533,33 € par an
- Niveau Doctorat
- Anglais
- Master

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : it support engineer (lyon, ara)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Afficher des offres d'emploi dans d'autres lieux

it support engineer jobs near lyon, ara

Senior Software Engineer, Lyon (69) : emplois

Software Engineer, Lyon (69) : emplois

Data Science Intern, Lyon (69) : emplois

Data Scientist, Lyon (69) : emplois

Senior Temps Partiel, Vendée : emplois

Senior Software Engineer, Bordeaux (33) : emplois

Data Engineer, Nice (06) : emplois

Auditeur Senior, Paris (75) : emplois

Data Engineer Junior, Paris (75) : emplois

Senior Software Engineer, Toulouse (31) : emplois

Customer Engineer, Paris (75) : emplois

Customer Operations France, Paris (75) : emplois

Customer Engineer, Montbonnot Saint Martin (38) : emplois

Computer Vision Engineer, Paris (75) : emplois

Data Engineer, Lyon (69) : emplois

Stage Data, Pau (64) : emplois

Data Engineer, Bordeaux (33) : emplois

Support Informatique Junior, Paris (75) : emplois

Technicien Support Informatique, Montpellier (34) : emplois

Senior, Essonne : emplois

Customer Support Engineer (Krakow or Lyon)

LumApps -
Tassin-la-Demi-Lune (69)

Soumettre votre candidature

Détails de l'emploi

Avantages

Remboursement de l'abonnement internet
RTT
Comité d'entreprise (CE)

Qualifications

Français
Google Suite
Anglais
Sens de l'organisation
Intelligence artificielle
Python

Description complète du poste

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

Transform employees into real ambassadors of their company,

Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

Team

The support team consists of 15 people spread between the main offices in Tassin-la-Demi-Lune (Lyon), Austin, Tokyo and Krakow. "Responsiveness", "Kindness", and "Mutual aid" are three traits that characterize the team.

Missions

Respond to customer requests accurately and diligently via email or ticket.
Organize and conduct remote sessions to diagnose and identify product defects.
Identify customer needs and help customers understand/use the platform's features. Be able to test, locate a problem, and reproduce a multitude of product features.
Prioritize and manage multiple requests in parallel.
Escalate requests that cannot be handled by support to the right teams.
Follow up with Premium Support customers as a privileged point of contact.
Ensure customer follow-up to check that technical requests are handled.
Update our internal databases with information on technical issues and use cases that will allow customers to better understand the platform.
Manage internal projects to contribute to the improvement of support.
On-call shifts in rotation with current team members.
Work on public holidays in rotation with current team members.

Skills

Organizational skills and attention to detail.
Good interpersonal skills, impeccable spelling, clear and structured written expression.
Overflowing empathy, to understand and respond to customers' technical questions and problems. Proven autonomy.
Team spirit.
You are fluent in French (C2) & English (B2), both written and spoken.
Knowledge of Gsuite/ solutions and the Python programming language would be a plus.
REST API

Why Join Us?

At LumApps, we are convinced that the diversity of experiences and cultures is a strength in our teams.

We are looking for Lumies who are passionate about their work, who enjoy a challenge, and have a strong team spirit. And what do we do for our Employee Experience...?

Technical challenges every day: you will have the freedom to innovate and adopt new ideas!

Work on a high-growth product: 4.5M users with strong performance and scalability challenges. Work with passionate experts who will share their knowledge and help you develop and grow (technical guides...).

Continuous training, to develop the skills and know-how of our employees through hundreds of training courses.

A comprehensive and rich onboarding, organized for each new cohort of employees, in-person or 100% digital.

Why You’ll Love Working at LumApps

We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer:

If you are in France:
Hybrid work model – 2 days at the office, 3 days remote

RTT days – ~10 extra days off per year

Meal vouchers (SWILE) + free snacks & coffee

‍️ Yoga classes - Take a mindful break in our Paris office

Supportive parental leave and family moments — yes, even a Christmas party for your kids !

️ Health insurance (ALAN) – 60% covered + full life & disability cover

Afterworks, team celebrations & seasonal parties

Equipment of your choice

️ French & English lessons, professional development & access to Leeto CSE

If you are in Poland:

Phone & Home Internet costs reimbursement up to 80 PLN/month

️ Private health care package with Luxmed – covered for you and partially for your partner / family

‍️ Cafeteria benefits – monthly budget to cover sport cards or other purchases

Creative Allowance – paid as 1000 PLN gross/month

Home office set-up reimbursement up to 1000 PLN

Personal Learning & Development Budget of 1500 USD/year

26 days of annual leave/year and 2 Mental Health days off per year

Benefits listed above are part of the compensation package for contract of employment.

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.

Soumettre votre candidature

Affinez votre recherche

it support engineer emplois - lyon, ara

Customer Support Engineer (Krakow or Lyon)

EUC Support Technician

IT Support Engineer

IT Support Engineer

Field Service Engineer (m/f/d)

REFERENT FONCTIONNEL WMS H/F

Data Center Operations Engineer

Senior Administrator - Desk Side Services, AMT Asset Management Software

Forward Deployed Engineer (FDE) M/F

Data Science Intern (September 2026 Start)

Senior Frontend Engineer - AI

Software Engineer, Data Infrastructure & Acquisition - Lyon, France

Senior Consultant - Data Steward - Lyon [H/F/D]

Signal Processing / Radio research engineer for CorteXlab

Sr Specialist Post Market Surveillance, EMEA

Intern: Graduate( Non-Tech)

Senior Backend Engineer (Search Team)

Accelerator Senior Software Platform Engineer (Lyon)

Data Center Manager

Data Scientist

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : it support engineer (lyon, ara)

Afficher des offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact