ABOUT THE JOB
The Omnichannel Architecture Governance community is regrouping architects from all our Tech Divisions, Regions and Functions to trigger, support or help accelerate initiatives and projects by providing architects with a cohesive set of principles, tools, strategies and a network of excellence.
CHANEL's Information Systems Department has completed a key milestone in its transformation by migrating its Enterprise Architecture repository to LeanIX.
After initial deployment, we are now entering a phase to broaden its usage and bring additional use cases. In our current organization, we are looking for a leader capable to drive the development of this inventory into a true strategic steering cockpit for the Group.
Within Chanel’s Global IT organisation, you will play a pivotal role in shaping how the Maison understands, governs, and evolves its technology landscape. As the Architecture Referential Product Owner, you will be the driving force behind our Enterprise Architecture Management (EAM) platform, ensuring it becomes a trusted source of truth for IT and business stakeholders across the globe.
You will sit at the crossroads of technology strategy, data governance, and cross-functional collaboration. You will interact daily with Enterprise Architects, IT domain leaders, application owners across regions, divisions and functions. You will have direct visibility into how Chanel plans, rationalises, and transforms its application portfolio to support its long-term ambitions.
You will help shape architectural decisions that touch every corner of the House — from boutique operations and client engagement to supply chain and corporate functions. If you are passionate about turning complex IT landscapes into clear, actionable insights, this role is for you.
WHAT IMPACT YOU CREATE AT CHANEL
Own and steer the Architecture Referential (LeanIX) platform roadmap: You contribute to define the vision, prioritize enhancements, and ensure the platform evolves in line with Chanel’s IT strategy. Your guidance directly influence how the organisation visualises and manages its technology portfolio.
Drive data quality and completeness: You establish governance standards and engage with application owners and IT teams worldwide to ensure the information within LeanIX is accurate, up-to-date, and meaningful. High-quality data means better decision-making at every level.
Enable strategic IT portfolio decisions: By delivering clear dashboards, reports, and analyses, you empower leadership to identify redundancies, assess technology risks, plan modernisation roadmaps, and allocate investment where it matters most.
Champion adoption and engagement: You design and lead training sessions, communication campaigns, and community rituals that make LeanIX a living tool — not just a repository — used actively by hundreds of contributors across the organisation.
Connect the dots across the ecosystem: You ensure LeanIX integrates seamlessly with adjacent tools and processes (CMDB, project portfolio management, cloud inventories), creating a coherent and connected view of Chanel’s IT landscape.
What makes this role unique is the combination of product ownership rigour with enterprise-wide architectural impact, all within a Maison that values craft, excellence, and long-term thinking.
YOU ARE ENERGISED BY
Bringing structure and clarity to complex, multi-layered technology environments — you find satisfaction in making the invisible visible.
Engaging with a diverse, global community of stakeholders — from architects and developers to C-level leaders — and building trusted relationships across cultures and time zones.
Operating in an environment where craftsmanship and attention to detail are valued as much in IT as they are in the products Chanel creates.
Navigating ambiguity with confidence — this is a role where you will need to shape processes and define best practices, not just follow them.
Continuous learning and staying at the forefront of Enterprise Architecture Management trends, tools, and methodologies.
WHAT YOU WILL BRING
Experience: 5+ years of hands-on experience with LeanIX or a comparable Enterprise Architecture Management platform (e.g., Ardoq, Mega). Proven experience acting as a Product Owner or functional lead for an enterprise-scale platform.
Technical acumen: A solid understanding of enterprise architecture frameworks (TOGAF, ArchiMate), IT portfolio management concepts, and application lifecycle management. Familiarity with integration patterns (APIs, data feeds) and adjacent IT management tools.
Stakeholder engagement: A natural ability to collaborate with and influence senior stakeholders across IT functions. You are comfortable presenting to leadership and equally comfortable coaching individual contributors on data entry best practices.
Analytical mindset: Strong skills in data analysis, reporting, and visualisation. You know how to turn raw data into compelling stories that drive action.
Communication: Excellent written and verbal communication skills in English; French is a plus. You can adapt your message to your audience, whether it is a boardroom presentation or a hands-on workshop.
Rigour and autonomy: You are structured, detail-oriented, and capable of managing multiple priorities in a fast-paced, global environment. You take ownership and deliver without needing to be closely supervised.
Mindset: A genuine curiosity for how technology can serve a luxury Maison’s unique business model, and the humility to listen, learn, and adapt.
WHAT CHANEL CAN OFFER YOU
Enterprise-wide exposure: You will gain a panoramic understanding of Chanel’s global IT landscape, business processes, and strategic priorities — a rare vantage point that accelerates your professional growth.
Leadership development: By owning a platform with global reach, you will sharpen your skills in stakeholder management, influence without authority, and strategic communication.
Technical depth: You will deepen your expertise in Enterprise Architecture Management, data governance, and IT portfolio optimisation — competencies that are increasingly valued across the industry.
A path forward: This role can open doors to broader positions in IT strategy, enterprise architecture leadership, or digital transformation programme management within Chanel’s global organisation.
A distinctive culture: At Chanel, you will experience a working environment where long-term vision takes precedence over short-term pressure, where excellence is expected and individuality is celebrated.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
