Telecommunicator | Montvale, NJ | 12 sept. 2017
Sometimes stress unnecessarily caused by management
Since I was there for so many years, I was allowed to work outside the box at times when my regular work was done. For, example I lead a swat team of technical experts to solve an 'unsolvable' problem with a firm-wide hoteling system that the firm was beta testing. They just couldn't get it to work properly. I did my research and resolved all the problems in one major meeting. i also saved the provider from going out of business. If KPMG had not accepted his system, they would have been finished.
In another problem, telecom was out in San Juan office during their critical tax season, and our major provider said it would take 90 days to restore. I was asked the 'impossible' to get service from another provider in one week. When I arranged it for a week later, they asked for it in 3 days. I delivered.
The week of the KPMG Albany office relocation, when all was set to go we were advised by AT&T that due to a NY state of emergency they would not be able to deliver the data service we required. I talked to a President I knew at AT&T, from my work at ABC and he obtained the service on-time for the office relocation in-spite of the state of emergency. I was able to advise that the circuits/hardware were immediately available via my research. They simply had to plug in and program.
This was in addition to my regular work in telecommunications billing, and telecommunications voice project management.
I enjoyed being allowed to sometimes step outside the box to do very i
Points positifsGoing far beyond my job description.
Points négatifsSome poor managers had to live with from time-to-time.