System Engineer | Bengaluru, Karnataka | 10 juil. 2015
Troubleshooting all the Application Issues and the software issues faced by the KPMG Employees by telephone using Remote Assistance or Over VPN.
• Troubleshooting all the Application Issues and the software issues faced by the KPMG Employees by telephone using Remote Assistance or Over VPN.
• Managing all the Change requests and implementing them.
• Troubleshooting on MS Outlook issues.
• Worked on AD, VDI, RSA Server.
• Worked on ARS Consoles to unlock the windows account and reset/generate win-dows password.
• Providing technical support on Cisco VPN connectivity issues.