Call Center Representative | Pretoria West, Gauteng | 15 juil. 2013
productive
Analyzing and drafting reports on calls relating to crime and fraud
Preparing memorandums which contain details about the type of crime and or fraud alleged, demographics pertaining to each call
Preparing monthly call statistics relating to number of calls received for a specific client(s) for a specific region, specific crime & fraud alleged etc
Preparing work schedules & roaster for all colleagues.
Performing basic administration duties
Points positifsEnough timt to learn other things
Points négatifsworking night shift and the hours